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Cameras and Doorbells

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Camera Performance Improvements in the Google Home app Read more

Public Preview updates: Expanded support for Nest Doorbell (1st gen) and garage ... Read more

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Troubleshoot setup: Google Nest camera or doorbell

Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...

David_K by • Diamond Product Expert
  • 15602 Views
  • 0 replies
  • 6 kudos

Nest Computer not working but App is

My Nest indoor camera on my computer was working beautifully until suddenly it started to "circle" and not connect. I have logged out and on, disconnected the camera, unplugged it, checked wifi etc. However, my app had booted me out, so I logged into...

Doorbell Peeling

Hello,My doorbell front protection has started peeling off... IT looks terrible and is now getting in the way of the camera! I'm assuming this is why the new doorbells are in a new casing. How can this be resolved??I also seem to be having an issue w...

HRV_50 by • Community Member
  • 446 Views
  • 1 replies
  • 0 kudos

Notification delays >10 seconds

I'm extremely disappointed with my google doorbell purchase.I bought the doorbell after constantly missing deliveries and thought this would solve my problems.It doesn't, in fact now things are worse It takes 10+ seconds from when someone clicks the ...

Kim3 by • Community Member
  • 4924 Views
  • 15 replies
  • 4 kudos

Pin stuck to mount

Hello,Yesterday I've removed my Google doorbell from its mount to charge. After it fully charged I tried clicking it back on its mount but the camera doesn't click in the mount anymore. It seems that the upper pin (which is located right above the ch...

SamSa by • Community Member
  • 2702 Views
  • 6 replies
  • 1 kudos

Nest Doorbell / Filter - sound motion people (2)

Brad, I do not understand why you have closed the thread. You keep asking if I need help with the issue - I do - but none is offered. I have explained the issue has been going on for at least two years - others have the problem also - and since nothi...

ss2016 by • Community Member
  • 896 Views
  • 4 replies
  • 1 kudos

Cameras will not connect after replacing router

Hello, I was wondering if anyone can help. My router went out and I had it replaced. I was able to reconnect all of my older Nest cameras, but 2 of the newer ones will not connect. I deleted them in the Google Home app and attempted to reconnect them...

Jumbo777 by • Community Member
  • 1592 Views
  • 6 replies
  • 1 kudos

Nest wired doorbell phantom rings

Hi. Our electrician installed nest hello wired. We had existing wired and a transformer. We also have an indoor chime. we can’t stop phantom rings. I have tired everything. Turned night vision off. Et etc I don’t have a nest chime connector installed...

rxs0569 by • Community Member
  • 1867 Views
  • 4 replies
  • 1 kudos

Nest Hello - crashes on green light

Hey-I have a nest hello that had lost connection - when I tried to start it up it lights up with the Blue circle, then quickly flashes a green light at the top of the unit then locks up. It wont power on beyond that point and continues to loop every ...

Resolved! Web cam

How do i share my cam so that my mom can see i to our barn when animals are there. We did it last year but forgot how to do it.

Patricia62 by • Community Member
  • 1262 Views
  • 5 replies
  • 0 kudos

Nest doorbell

We had the Nest doorbell installed a few months ago and it was sending me notifications, but stopped. I’ve tried everything to set it up again, and I am very frustrated.

Yma by • Community Member
  • 825 Views
  • 5 replies
  • 0 kudos
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