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Cameras and Doorbells

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Camera Performance Improvements in the Google Home app Read more

Public Preview updates: Expanded support for Nest Doorbell (1st gen) and garage ... Read more

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How to: Change camera or doorbell Wi-Fi network

If you change your Wi-Fi password, network name or security settings, or install a new router from a new Internet Service Provider, you'll need to update the Wi-Fi settings for your camera or doorbell.RecommendedIf you're comfortable changing your ro...

David_K by • Diamond Product Expert
  • 195 Views
  • 0 replies
  • 0 kudos

Troubleshoot setup: Google Nest camera or doorbell

Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...

David_K by • Diamond Product Expert
  • 15910 Views
  • 0 replies
  • 6 kudos

Resolved! Talk & Listen not working with Samsung phones

The Talk & Listen feature in Google Home for Nest Doorbell (battery) and Nest Cam (battery) does not work as it should on Samsung phones.Why are moderators locking threads on this unresolved topic?Google have confirmed that there is an issue but have...

Google Nest IQ camera

My Google Nest IQ camera has stopped working. Power supply and cable have been changed with no improvement.The supplier (R&M Electrical) tell me that Google Nest want it returned to them but I can find no address or contact details for them in the UK...

Glenn66 by • Community Member
  • 617 Views
  • 2 replies
  • 0 kudos

Strange clicking/popping noice

Hello My camera gives a very frequest clicking/popping sound. Specialty during low light or really dark conditions.Occasionally it can be as much as a few times per five minute period. Very disturbing.What is the reason for this sound and can it be d...

dangli by • Community Member
  • 1531 Views
  • 7 replies
  • 0 kudos

Unable to connect to old Nest account

I have a Dropcam Pro that is connected to this account. When I try to add it to Google Home it says connected to another account. I have had this problem ever since I migrated to Google. Is there anyway to do a factory reset. Please help or this $175...

ghaist by • Community Member
  • 364 Views
  • 0 replies
  • 0 kudos

Nest Doorbell (battery) won't install through app

This seems to be a common problem. While trying to set-up the doorbell, I try to plug in the doorbell and only get a white light, never blue. I have done the factor reset several times, this does not help. I've tried switching wifi streams, still not...

barisax17 by • Community Member
  • 912 Views
  • 5 replies
  • 0 kudos

Shared Link

Hello my camera link share is not working. My app is working but when I send the link share it says update your browser. My browser is updated and I even tried downloading a new browser and it will not work with that either.

TonyaS by • Community Member
  • 514 Views
  • 2 replies
  • 0 kudos

Nest Outdoor Camera - USB end replacement

I've had a hell of a time with my Google Nest Outdoor Camera's recently. I have 5, that are going on a little over 2 years old. For cameras that are advertised and supposedly outdoor rated, they don't seem to be holding up very well. The white coatin...

Deathgazer by • Community Member
  • 1206 Views
  • 1 replies
  • 1 kudos

Nest camera (indoor, wired) completely missing events

My Nest indoor camera has been fine for years and now in the last week it is completely missing whole events.Note that this camera is placed facing our apartment entryway so missing events means missing a person opening a door, walking in, and doing ...

j3748 by • Community Member
  • 535 Views
  • 2 replies
  • 0 kudos

Setup Nest Hello using serial number

Hi,I recently moved into a new home that already has a Nest Hello installed and firmly attached to the wall outside. I would like to connect it to my phone to setup camera and doorbell notifications, but I cannot remove the device from the wall to sc...

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