battery nest camera will not send audible alerts to iPhone

[JohnF]

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Original poster: Russell Rowe 116 

I have double checked all notification settings in both Google Home app and iPhone, but cannot produce audible alerts on iPhone when camera detects and records activity.

Audible alerts on iPhone work for all other apps.

This new camera, “outdoor battery Nest” can only be set up on Google Home, very frustrating!

[ruffy8385]

Same problem here. Just installed the battery camera and no audible alerts. How does this help me prevent a break-in ?

[Brad]

Hey there,

Thank you for bringing up the concern you're experiencing, I would love to look into this further for you. The first troubleshooting step that I'd recommend would be to restart your device. This process should keep all your settings, and reconnect it to the same Wi-Fi network. This is helpful if it ever freezes, has connection problems, or isn't working normally.

Best regards,
Brad

[Brad]

Hi there, 

Just checking in to see how the conversation is going. Please let us know if you have any further questions or concerns. We'll leave this thread open for a little longer for follow-up questions and concerns. 

Best regards, 

Brad

[Brad]

Hi there,

Just checking in on this thread and the activity on it. We'll leave this topic open for another 24 hours in case there are any follow-up questions or comments.

Best regards,
Brad