doorbell failure

[Robw178]

The doorbell cuts out every time after ringing the doorbell? I have read that more people suffer from this, but I have not found the reason and solution for this? Who knows this?

[MplsCustomer · Accepted solution]

@Robw178 

If the internal battery on the 1st gen Google Nest Hello Doorbell has failed, the doorbell will go offline briefly (for about a minute) whenever the doorbell button is pressed IF the "Indoor chime" option is turned on, even if the doorbell is NOT connected to an indoor doorbell chime.  A workaround is to use the "Visitor announcements" option instead.

See this thread for more details:

https://www.googlenestcommunity.com/t5/Cameras-and-Doorbells/Deurbel-valt-uit-na-aanbellen-deel-2-Do...