doorbell warranty

[kmcfadyen]

Door bell lock will not work. The little lock dot on the back will not come out. I am trying to access warranty and form will not work.

[MplsCustomer]

@kmcfadyen 

Customers in this forum sometimes report that the warranty page does not work; your report is the second just today.

You could try contacting Google Nest Support for a replacement, starting with this link:

https://support.google.com/googlenest/gethelp

[janthadeus]

Hi folks,
 

Oh no! We’re sorry to hear that. Let’s check this out — could you fill out this form and let me know once you’re done?
 

Looking forward to your response.

I appreciate your help here, MplsCustomer.

Thanks,

JT

[kmcfadyen · Accepted solution]

I was finally able to find the customer care team number and a replacement is on the way. Thank you.

[EmersonB]

Hello kmcfadyen,

Awesome! I'm glad that your replacement device is on the way. Hope that you'll receive it anytime soon. Please let me know if you have other questions or concerns as I will be locking this in 24 hours. Feel free to start a new thread and we'll be happy to help.

Regards,
Emerson