09-28-2022 02:05 PM
I see a lot of posts about the same problem after recharging battery but never a post with the fix. So i am posting the same question in hopes to hear a response. My nest doorbell doesn’t lock into place anymore. How can i fix?
09-28-2022 04:49 PM
It seems that for some battery doorbells, either the mount or the camera are not engineered accurately enough for mounting/dismounting to work. You may have to contact Google Nest Support to seek a replacement:
10-01-2022 11:07 PM
Hi folks,
I'm dropping by to ensure that everything is covered here. If you have other questions and concerns, feel free to let me know.
Thanks for your help, MplsCustomer.
Regards,
JT
10-01-2022 05:20 AM
Not fixable, only option is to replace it! Very poor design for a google product! Stick to apple products next time! Thankful that mine was still under warranty!
10-04-2022 11:25 PM
Hi KenDr,
Checking back in — how's it going with your Nest x Yale Lock? Still need our help?
Thanks,
JT
10-05-2022 11:28 PM
Hey there,
I just wanted to jump in here to make sure that you saw my response. Please let me know if you have any other questions or concerns as I will be locking this in 24 hours.
Best,
JT