I need this magnet as well. Why can’t we just buy them? Seems like a very common issue. My camer is a couple years old, white, outdoor, the long cord is coming right out of the bottom. Without this magnet it is incredibly difficult to use because it can’t even sit on a shelf. Can I buy one please? Utah, United States. I am trying to use this mount in the photo and I can’t due to the magnet being missing.
I would contact support via chat or phone. I don't have any info about purchasing the magnet separately but support would be best able to direct you. Looks like they were able to help user Ghostman above.
Sorry for my late response. Thank you for all of your patience while waiting for a reply. I can definitely understand how frustrating your situation must be. I just wanted to make sure that your issue is addressed.
Please let me know if you need further assistance.