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Cameras and Doorbells

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Introducing new 2K Nest Cams and Doorbell with Gemini for Home Read more

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How to: Change camera or doorbell Wi-Fi network

If you change your Wi-Fi password, network name or security settings, or install a new router from a new Internet Service Provider, you'll need to update the Wi-Fi settings for your camera or doorbell.RecommendedIf you're comfortable changing your ro...

David_K by • Diamond Product Expert
  • 1553 Views
  • 0 replies
  • 0 kudos

Troubleshoot setup: Google Nest camera or doorbell

Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...

David_K by • Diamond Product Expert
  • 17658 Views
  • 0 replies
  • 7 kudos

Nest Doorbell wired 1st gen

Hi, So we have a 1st gen wired doorbell that worked great for months. Now all of a sudden the camera is no longer detecting any motion. I can stand in front of the camera, the blue ring lights up and flashes but there is no evidence of this in the ac...

Jojo86 by • Community Member
  • 579 Views
  • 2 replies
  • 0 kudos

Doorbell wired

Is it possible for the camera to be activated only when the doorbell is pressed? I don't want the camera to be permanently activated.

Marcof1 by • Community Member
  • 316 Views
  • 1 replies
  • 0 kudos

Cameras offline

I have 11 cameras. 7 of them went offline within a few days. They are not coming back online. It’s not a wifi issue.I factory reset one of them trying to add it back to my account with no success.now another one went offline. I’m down to 3 of 11 came...

Mphpdx by • Community Member
  • 768 Views
  • 3 replies
  • 0 kudos

Doorbell battery battery drains

Hello Everyone, I have a doorbell battery edition. I have wired it and it is getting 24 Volts of power but it seems to keep dying and not getting enough power to charge. Any recommendations to ensure it gets power. It doesn't have the plugged in logo...

Faceplate peeling

The awful faceplate now affecting the video quality. This is seemingly a widespread issue no matter the weather/exposure. Is there a replacement plate that I can get from nest that I can get and replace it myself

HL11 by • Community Member
  • 707 Views
  • 3 replies
  • 0 kudos

Camera not able to play recorded events

Hello, I am experiencing exactly the same issue described in that thread:https://www.googlenestcommunity.com/t5/Cameras-and-Doorbells/Camera-not-able-to-play-recorded-events/td-p/617569 TLDR:- I can see that all my cams have recorded events- I can wa...

corelema by • Community Member
  • 678 Views
  • 4 replies
  • 1 kudos

Doorbell videos not immediately available

EVERYDAY, I get an alert for motion at my doorbell, and when i click to see it, I can see live, but not the VIDEO that recorded it. IT gives me the same message for hours, not yet available, check back later. The entire purpose of a door cam is to se...

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