10-30-2021 12:31 PM
I first linked this to the wrong "home". I since deleted that home and are trying to reconnect it to my Home that all my other products are on and when I scan the QR code nothing happens. It is not recognized when I search for new products. Help!
11-19-2021 11:07 AM
Hi there,
I apologize for my late response and thank you for all of your patience while waiting for a reply. I can definitely understand how frustrating your situation must be, but I wanted to make sure that your issue was addressed.
Do you still need help with this issue? I know that there's been a delay in response since you posted.
Please let me know if you need further assistance.
Best Regards,
Garrett DS
11-23-2021 11:57 AM
Hey there,
Just wanted to jump in here to check to make sure that you saw our response. Please let us know if you have any other questions or concerns as I will be locking this in 24 hours.
Have a great day!
Eric
11-24-2021 09:28 AM
Hey Folks.
At this time, I'll go ahead and lock this thread. If you're still experiencing problems, feel free to start a new thread and we'll be happy to help.
Best Regards,
Brad.