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Cameras and Doorbells

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Camera Performance Improvements in the Google Home app Read more

Public Preview updates: Expanded support for Nest Doorbell (1st gen) and garage ... Read more

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How to: Change camera or doorbell Wi-Fi network

If you change your Wi-Fi password, network name or security settings, or install a new router from a new Internet Service Provider, you'll need to update the Wi-Fi settings for your camera or doorbell.RecommendedIf you're comfortable changing your ro...

David_K by • Diamond Product Expert
  • 153 Views
  • 1 replies
  • 0 kudos

Troubleshoot setup: Google Nest camera or doorbell

Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...

David_K by • Diamond Product Expert
  • 15873 Views
  • 0 replies
  • 6 kudos

Google Cameras Not Showing Live Video in Google Home App

Since last Saturday, the Google Home App hasn't been showing live video from my Google cameras. I have a Nest Hello Doorbell, indoor and outdoor Nest cams, and wired Nest cams. Only the Nest Hello Doorbell works well for live video; the others don't....

Molkany by • Community Member
  • 714 Views
  • 3 replies
  • 0 kudos

Payment System

I see there are a lot of problems logged about the subscription payment system.The software is rubbishUpdated card (pvv and expirity) now it shows 2 cards as 'use this card'. I can't cancel the old one, so it selects that again and says that it can't...

Orchard by • Community Member
  • 281 Views
  • 1 replies
  • 1 kudos

Google Nest Camera doesn't connect SOLUTION!

After we got a new WiFi network at home, I could no longer connect the cameras to the new WifI network. I have reset the cameras, removed them from the google home app and tried adding them again. None of this worked.Until I decided to buy a separate...

Caller does not have permission

I am trying to set up my Google Nest camera in the Google Home app on my iPhone but when I get to the step where I need to accept the terms for Nest, I get an error message saying “caller does not have permission.” I’ve found similar issues in the fo...

Ehbates by • Community Member
  • 5808 Views
  • 5 replies
  • 0 kudos

notifications and home app

when I get notified of an event, when I click on the notification I get taken to the home app's main page but once there nothing happens. when I click on an alert that comes from a camera still available on the best app, I get taken to nest app and s...

wickets by • Community Member
  • 602 Views
  • 1 replies
  • 0 kudos

Nest doorbell peeling and finally lens cover fell off...

My nest doorbell has finally given up life with its exterior.... all the clear plastic peeled off over time and now I noticed the lens cover is gone... is there a replacement? This is not good... winter and rain season is coming... I'm afraid doorbel...

Trouble re-adding camera to Google Home after wifi reset

I recently reset my wifi password. I have an outdoor camera (battery) that I had to reconnect. The camera is mounted outside and is not easy to reach. The first step I took was "forgetting" the camera on Google Home app. Now, when I attempt to add th...

AF9 by • Community Member
  • 1473 Views
  • 6 replies
  • 0 kudos
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