nest camera looping footage

[Dave14]

Hello, is it possible for someone that has serious knowledge of computers like writing codes  ect.. to be able to manipulate the nest cameras i have in my home, they are also on the home so have full access, i have watched the footage and then it repeats itself all while the time stamp is not moving at all. The date is also a day behind on said footage, please offer any advice.

regards

[Brad]

Hey there,

Thank you for bringing up the concern you're experiencing! I would love to look into this further for you. The first troubleshooting step that I'd recommend would be to restart your device. This process should keep all your settings, and reconnect it to the same Wi-Fi network. This is helpful if it ever freezes, has connection problems, or isn't working normally.

Best regards,
Brad

[aatienza]

Hey Dave14,

I just wanted to follow up to see if you still need our help. Please let us know as we would be happy to answer any questions you may have. 
 

I appreciate the help, Brad.

Thanks,

Archie

[aatienza]

Hey there,

Just checking in to make sure that you've seen our responses. Please let me know if you have other questions or concerns as I will be locking this in 24 hours if I won't hear back from you again. Feel free to start a new thread and we'll be happy to help.
 

Thanks,

Archie