06-20-2023 04:14 PM - edited 06-20-2023 04:17 PM
It's been an absolute nightmare with google/Nest over the past two days
I have everything google..
Minis
Hub
Hub max
Nest doorbell wired (original)
Nest thermostat E
Google wifi router
Pixel 7 pro
And 7 days ago I got 2 nest cam (indoor, outdoor)
After about 5 days of installing the 2 nest cams they both were saying offline but was still recording, confusing🤷 its obviously still online. So i do the standard, turn wifi off, reset the cameras do a factory reset and nothing.
So I contact Google..
They tell me to do everything that I had already done and it didn't work, then they tell me to reset and use my phone's tethering ok I'll give it a go..
Oh it works everything back to normal so now I have to do another factory reset to add it back to the original wifi (Google wifi) and it works, I have to do this with both of the cameras I won't tell you how long that took. So great I end the chat with google all is great..
Until I noticed the nest hub max camera is now doing the same thing, it's online I can talk to Hey Google with it I can do everything other than watch the camera 🤷
So I do the reset connect to the original wifi, but the hub max is now stuck in a boot loop after it tried to install an update that it shouldn't have, reset, same thing, reset same thing, I must of reset about 10 times before I was finally able to get the thing back on but STILL NO CAMERA 🤬 I gave up on it
now my nest thermostat E won't connect to wifi so I reset that and I'm totally unable to set it up as it won't connect to wifi
What the hell has happened is it a problem between the nest app and Google home app, is it a problem with servers or am I doing something wrong? WTF Google/Nest
United Kingdom, all happened on 20th June 2023 around 10.30am
06-20-2023 05:02 PM
If you read any of the other threads here youll find out this is most likely due to the problems Google have.
06-23-2023 02:22 AM
How frustrating are these ongoing issues? How pathetically inept is google?