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replacement back plate nest doorbel

cdelareza
Community Member

I've been waiting since November to get the instructions on how to order a replacement backplate for the nest doorbell.

The post where I was expecting and answer has been locked.

I've been waiting to mount the doorbell for 6 months now.

 

Please help expedite!!

 

 

 

3 REPLIES 3

cdelareza
Community Member

Hello @Brad  I just created this post, you were helping me last year to try and order a replacement.

I would appreciate if you could help me with the instructions or let me know who I have to reach out to.

Thanks

 

Brad
Community Specialist
Community Specialist

Hey there,

 

Thank you for your patience. We do not process these requests in the Nest Community Forums. If you are seeking a replacement, please first fill out this form so Support can collect some important information from you. Once the form is submitted, you will have your case number. 

 

Best Regards,

Brad.

cdelareza
Community Member

Thank you very much @Brad  I just filled out the form.

Have a nice week.