I've been waiting since November to get the instructions on how to order a replacement backplate for the nest doorbell.
The post where I was expecting and answer has been locked.
I've been waiting to mount the doorbell for 6 months now.
Please help expedite!!
Hello @Brad I just created this post, you were helping me last year to try and order a replacement.
I would appreciate if you could help me with the instructions or let me know who I have to reach out to.
Thank you for your patience. We do not process these requests in the Nest Community Forums. If you are seeking a replacement, please first fill out this form so Support can collect some important information from you. Once the form is submitted, you will have your case number.