@Michell1
This is a community forum. If you want suggestions from other customers (like myself), you'll need to provide some specifics on your "video not working" issue.
Otherwise, you could contact Support and walk through troubleshooting steps with them:
1. Go to https://support.google.com/googlenest/gethelp.
2. Select a category/product family, and type in a brief description of the issue, then click "Next".
3. Select your device from the dropdown, click "Other", then click "Next step".
4. Under "Resources", just click "Next step". (Clicking one of the listed links will bring up a Help page.)
5. Under "Contact options", choose to get a phone call or chat with the team, depending on availability in your country.
