cancel
Showing results for 
Search instead for 
Did you mean: 
Replies are disabled for this topic. Start a new one or visit our Help Center.

Can cast audio to chromecast (Spotify) but not shows like Hulu.

Smwadle
Community Member

Can cast audio from Spotify and video but only from YouTube which seems to be seeing my Tv (sharp) by a unique name (not the chromecast name), but can’t cast any other way like Hulu or from chrome browser.

3 REPLIES 3

JenniferV
Community Specialist
Community Specialist

Hi Smwadle,

 

Thanks for reaching out. Let's sort this out.

 

A few questions: what type of Chromecast device do you have? When did the issue start? What's the make and model if the device you used to cast?

 

Try these steps:

 

  1. Ensure that the browser used is Google Chrome and that it’s up-to-date.
  2. Check if other devices can cast successfully (Example: phones, tablets, computers).
  3. Reboot the Chromecast.
  4. Reboot your casting device.
  5. Reboot the router.
  6. Uninstall and reinstall the affected apps.
  7. Reset your Chromecast.

Thanks,

Jennifer

JenniferV
Community Specialist
Community Specialist

Hello there,

 

It's me again. I wanted to make sure you're all good — how did the steps go?

 

Regards,

Jennifer

JenniferV
Community Specialist
Community Specialist

Hey Smwadle,

 

I haven't heard from you in a while so I’ll be locking this thread after 24 hours. If you're still experiencing problems, please feel free to start a new thread and we'll be happy to help.


Thanks,

Jennifer