09-10-2022 12:28 PM
I am having a problem when casting from my mobile phone to a TV. I launch Google Home and select my Chromecast to cast to. It launches and does cast. I am able to open apps from my phone and they display for 10 seconds or less. When I open a new app or change apps I want to view, the image cast to my TV screen freezes. I have tried rebooting my phone, my Chromecast, did a factory reset on the Chromecast, and also changed from the TV to a computer monitor. Nothing seems to be able to keep my screen casting working.
09-14-2022 06:40 PM
Hi Scott14,
Thanks for reaching out and for being a step ahead of us. Please try the additional steps listed below:
Keep me posted.
Thanks,
Jennifer
09-17-2022 06:58 PM
Hey there,
It's me again. I want to make sure you're all good — how did the steps go?
Thanks,
Jennifer
09-18-2022 07:03 PM
Hello Scott14,
Just checking in to make sure that you've seen my response. Please let me know if you have other questions or concerns as I will be locking this in 24 hours if I won't hear back from you again. Feel free to start a new thread and we'll be happy to help.
Thanks,
Jennifer