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Change ambient mode on chrome cast TV

ebbyambler
Community Member

When I press my Google photos album to use instead on the original photos Google provides on ambient mode, nothing happens 

3 REPLIES 3

Jeran
Community Specialist
Community Specialist

Hey there ebbyambler,

I'm sorry to hear that your Ambient Mode settings are acting up! I can imagine this issue is pretty frustrating, so I'd be happy to help out. Now, are you following the instructions listed in this article? The instructions I'm referring to are these:

  1. Open the Google Home app Google Home app.
  2. Touch and hold your device's tile.
  3. At the top right corner, tap Settings .
  4. Scroll down then tap Ambient Mode Google Photos.

If so, let me know if the settings are resetting, or if they are still selected, and Ambient Mode on the Chromecast is not updating.


I look forward to your response, and if you have any other questions or concerns for me, please let me know!

Best regards,
Jeran
 

Jeran
Community Specialist
Community Specialist

Hey there ebbyambler,

Did you have any more questions or need any additional help? 

Thank you,
Jeran
 

JenniferV
Community Specialist
Community Specialist

Hello there,

 

We haven't heard from you in a while so we’ll be locking this thread if there’s no update within 24 hours. If you're still experiencing problems, please feel free to start a new thread and we'll be happy to help.


Thanks for the help here, Jeran.

 

Regards,

Jennifer