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Chrome Cast Built-In

NickK1
Community Member

Hi, we have no issue casting - our issue is all of a sudden recently our TV has started announcing every move we make while watching TV - announcements of every selection made and announcing every tab hovered over etc.. occasionally the voice says ‘Chrome Cast Built-In is running’ tap to turn off App or help’ - but tapping remote does nothing.. 

I do not know exactly what is happening, how it started, or how to stop it?

Help please?

1 Recommended Answer

JenniferV
Community Specialist
Community Specialist

Hi NickK1,

 

Thanks for reaching out. If casting videos are working, I would suggest you check your TV manual or contact your TV manufacturer for further assistance. There might be some settings on your TV that need to be configured.

 

Thanks,

Jennifer

View Recommended Answer in original post

4 REPLIES 4

JenniferV
Community Specialist
Community Specialist

Hi NickK1,

 

Thanks for reaching out. If casting videos are working, I would suggest you check your TV manual or contact your TV manufacturer for further assistance. There might be some settings on your TV that need to be configured.

 

Thanks,

Jennifer

Jeran
Community Specialist
Community Specialist

Hey there,

Did you have any more questions or need any additional help?

Thank you,
Jeran
 

JenniferV
Community Specialist
Community Specialist

Hi NickK1,

 

Just checking in to make sure that you saw our response. Please let us know if you have any other questions or concerns as I will be locking this in 24 hours.

 

Thanks,

Jennifer

Jeran
Community Specialist
Community Specialist

Hey there!

We haven't heard back from NickK1, and it's been a few days, so I'm locking the thread. As always, feel free to make a new thread if you have any more questions or concerns.

Thank you for your help, Jennifer!

Best regards,
Jeran