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Chrome cast remote tv brand not listed

Jodie
Community Member

Hi, I have connected google chrome cast to my tv . When setting up remote it asks for tv brand. It isn’t listed. Medion. Is there another tv similar that will work? Thanks

4 REPLIES 4

David_K
Platinum Product Expert
Platinum Product Expert

This is going to be trial and error by you selecting the other manufacturer's listed unfortunately. Try a Google search or see if they have forums to see if someone else may have found one that works for Medion TVs.

JenniferV
Community Specialist
Community Specialist

Hi Jodie,

 

Thanks for reaching out. It looks like your TV isn't compatible with the Voice Remote. Please take note that although there are TV brands that can be set up for Chromecast with Google TV however, not pairable/compatible with the Voice Remote. 

 

As a workaround, you may try to choose a different brand from the list, which in your view has the same country of manufacture as the TV. You may also search for TV remote codes online and see if any other brand matches the same code as Medion, and select that other brand instead. However, please be informed that this step may or may not work. 

 

Thanks for the help here, davidking.

 

Regards,

Jennifer

JenniferV
Community Specialist
Community Specialist

Hello there,

 

It's me again. I wanted to check if you still have other questions and concerns. Feel free to let me know if you do.

 

Best,

Jennifer

JenniferV
Community Specialist
Community Specialist

Hey Jodie,

 

Just checking in to make sure that you've seen our response. Please let us know if you have other questions or concerns as we will be locking this in 24 hours if we won't hear back from you again. Feel free to start a new thread and we'll be happy to help.


Thanks,

Jennifer