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Chrome cast won’t cast Amazon Video

Viasoma
Community Member

My chrome cast 3rd gen will cast videos and apps like Netflix, YouTube, Tubi, Hulu and etc. but when I go to cast a tv show or movie from Amazon prime video it loads for awhile then doesn’t show my tv at all. It only does it for that for the Amazon Video app and it is updated as well as the chrome cast. 

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3 REPLIES 3

JenniferV
Community Specialist
Community Specialist

Hello Viasoma,

 

Thanks for reaching out to the Chromecast Community forum! Please try to uninstall and reinstall the Amazon Prime app and reboot your mobile phone. Using a different mobile device and rebooting your Chromecast might also help.

 

Regards,

Jennifer

JenniferV
Community Specialist
Community Specialist

Hello there,

 

It's me again. I want to make sure you're all good — how did the steps go?


Best,

Jennifer

JenniferV
Community Specialist
Community Specialist

Hey Viasoma,

 

Just checking in to make sure that you've seen my response. Please let me know if you have other questions or concerns as I will be locking this in 24 hours if I won't hear back from you again. Feel free to start a new thread and we'll be happy to help.


Thanks,

Jennifer