cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Help
Streaming

Blog Posts

Google TV Streamer is now available! Read more

Help Center

Forum Posts

Start a conversation

Troubleshoot an issue with Google Cast on VIZIO TVs

Hello,There is a known issue with the Google Cast feature on certain VIZIO TV models from 2016-2020. We are actively working to roll out a fix on all affected TVs in early May, with no action required from you.In the coming days, all impacted users c...

Need help with setup? Troubleshoot common Chromecast problems

Here are some steps I recommend to resolve issues during the setup of your Chromecast.Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ensures your phone or tablet does not try to use mob...

David_K by • Diamond Product Expert
  • 25796 Views
  • 0 replies
  • 11 kudos

Sync between two Chromecasts - one picture, one sound

Hello, I'm trying to work out how to synchronise a projector (new, latest technology) with an older PA amplifier system. The projector will take web content (imagine a YouTube clip of a band) via a Chromecast, plugged in to its HDMI input port. Separ...

Andrew101 by • Community Member
  • 1292 Views
  • 8 replies
  • 0 kudos

Any way to use Google assistant to connect to Bluetooth earphones?

I have Bluetooth earphones paired with my Chromecast, and sometimes they auto-connect but I also use the same earphones on my phone. Whenever I want to switch to using them on the Chromecast, I have to manually go into the remotes and accessories set...

Resolved! Chrome cast is picking up the wrong location

Just bought a cromecast with TV and the suggested apps are from a different country which I am unable to use since those apps are not supported by my country. Also, the apps from my country are not running since the chrome cast thinks I am in another...

Harsh04 by • Community Member
  • 4317 Views
  • 11 replies
  • 1 kudos

Chromecast wont connect

Hi, I wanted to reset chromecast to a different WiFi network in order to cast a specific item on the same network. My problem appears when trying to connect in home app, everything works during setting up new device until I try to connect the WiFi & ...

Input Button cycles but won’t change

I have a Sharp Tv and was able to get the Chromecast to control volume, on/off. However, the input button cycles through the inputs but doesn’t change. Anybody got a fix?

DB33 by • Community Member
  • 694 Views
  • 3 replies
  • 0 kudos

Resolved! No audio from The Open golf stream

I am casting a livestream from Theopen.com (golf). I get audio for about 10 seconds then it goes silent. Any idea why?

ScotsDon by • Community Member
  • 1323 Views
  • 5 replies
  • 0 kudos

Resolved! Can't approve installation of app from unknown sources.

I have downloaded the downloaded app onto my chrome cast with Google TV but am unable to authorise install unknown apps. I go through to security and restrictions and to the install unknown apps section and it is listed there along with another app a...

lroding by • Community Member
  • 1831 Views
  • 4 replies
  • 0 kudos
to vote
Labels