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Need help with setup? Troubleshoot common Chromecast problems

Here are some steps I recommend to resolve issues during the setup of your Chromecast.Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ensures your phone or tablet does not try to use mob...

David_K by Diamond Product Expert
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Altered tv image

I connected my Chromecast to my Wi-Fi and now it just gives me a fuzzy screen with lines going through it, images are not visible. Very pixelated and colorful with stripes. Is this a defect chromecast? I’m using it on my Mitsubishi, unisen tv. Thanks

HillaryT by Community Member
  • 698 Views
  • 3 replies
  • 0 kudos

Resolved! Xbox one controller can't pair with Chromecast with Google tv anymore

For the past year or so I've been able to have my Xbox one controller paired to my Chromecast with Google tv and I've never had an issue. Now, when I try to get it to pair, my Chromecast just tells me "couldn't pair" and does nothing else. What happe...

Josborne by Community Member
  • 11235 Views
  • 7 replies
  • 1 kudos

Google TV on ViewSonic computer monitor

I bought a Chromecast with Google TV this week, and I initially used it on a Toshiba TV. I then decided to move it to a ViewSonic computer monitor (va2265smh, to be specific) and plug it into a HDMI port. It immediately popped up with the loading scr...

bdure by Community Member
  • 962 Views
  • 3 replies
  • 0 kudos

Google Remote is dead?

My Google Remote(the oval voice recognizing one) appears to be kapoot. I've tried new batteries. Tried holding the home button and re-installing batteries etc...and nothing is happenening. No lights or anything. I've had it for less than a year.Is it...

Dean29 by Community Member
  • 801 Views
  • 4 replies
  • 0 kudos

Chromecast set up using HDMI to RCA adaptor - problems

I'm trying to set up a latest generation Chromecast to a public address (PA) analogue amplifier using an HDMI to RCA adaptor, so that I can cast music or web content. (I did a test previously on another system, and it worked fine.) But in the set up ...

Andrew101 by Community Member
  • 945 Views
  • 5 replies
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local area keeps getting set wrong on Youtube TV

None of the labels really matched. I found this thread https://www.googlenestcommunity.com/t5/Chromecast/YouTube-TV-home-area-wrong/m-p/153235#M16053 Its issue is the same as mine but it is locked. The only difference is it was switching from Alamba ...

penright by Community Member
  • 623 Views
  • 3 replies
  • 0 kudos

How to cast webpage on I phone using chrome cast to TV

Hi I have no problem with Chrome-casting Stan/Netflix on my IPhone 13 to my TV.I have looked online now, how to chrome cast a web page to TV from my IPhone 13 and cannot seem to make this happen.any help is appreciated.thanks b

vrainbird by Community Member
  • 879 Views
  • 4 replies
  • 0 kudos

JBL Link Portable, EQ not working (new post, the other was blocked).

Hi! I'm using a JBL Link Portable with a built in Google Assistant and Chromecast, and at first I could toggle the EQ on the device, tab but a few days ago the option disappeared from the app. Now i can't EQ the sound (bass and treble). I started a n...

JBL answer.jpg Google Answer.jpg
Josu by Community Member
  • 1869 Views
  • 1 replies
  • 2 kudos
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