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Chromecast 2nd Gen turning off every couple of minutes

rjayanth
Community Member

Chromecas is turing off every 20min.. When i replace with Generation.. for same wifi connection it works without any issues.

4 REPLIES 4

Jeran
Community Specialist
Community Specialist

Hey there rjayanth,

I'm sorry about the late response, thank you for being patient! Were you able to fix that power issue? If not, I'd be happy to help out, since I'd be annoyed if my shows kept getting interrupted. Let me just ask you some questions about what's happening:

  • When did this issue start happening?
  • What color is the LED light when this happens?
  • Is the Chromecast powered by a wall outlet, or the TV's USB port?
  • Is the device hot when this happens?
  • What troubleshooting steps have you already tried?

I look forward to your response, and if you have any other questions or concerns for me, please let me know!

Best regards,
Jeran

Jeran
Community Specialist
Community Specialist

Hey there,

Did you have any more questions or need any additional help?

Thank you,
Jeran
 

Jeran
Community Specialist
Community Specialist

Hey there,

Did you have any more questions or need any additional help? If not, I'll go ahead and lock up this thread in 24 hours.

Just checking up,
Jeran
 

Jeran
Community Specialist
Community Specialist

Hey there!

We haven't heard back from rjayanth, and it's been a few days, so I'm locking the thread. As always, feel free to make a new thread if you have any more questions or concerns.

Have a good one!

Best regards,
Jeran