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Chromecast Streaming Issues

Community Member

We have several Chromecasts.  New Issue for us:  Youtube videos do not 'cast' to the chromecast/Tv screen -  it reads a different 12 character Error Code with each different video.  Other videos stream fine.  When the PC/laptop is hardwired to TV, no problems (on most) yet when streaming over wifi -- not a happy camper.  


Silver Product Expert
Silver Product Expert

That is really annoying, I know when it happens for me, I follow a few steps:

One - Reboot Router

Two - Reboot ChromeCast

Three - Reboot Casting Device

Four - IF needed, factory reset Chromecast

Would you try these, in order, and let me know which one(s) worked?