cancel
Showing results for 
Search instead for 
Did you mean: 

Chromecast Streaming Issues

DAWG_ROLL_999
Community Member

We have several Chromecasts.  New Issue for us:  Youtube videos do not 'cast' to the chromecast/Tv screen -  it reads a different 12 character Error Code with each different video.  Other videos stream fine.  When the PC/laptop is hardwired to TV, no problems (on most) yet when streaming over wifi -- not a happy camper.  

1 ACCEPTED SOLUTION

Ashepherdson
Silver Product Expert
Silver Product Expert

That is really annoying, I know when it happens for me, I follow a few steps:

One - Reboot Router

Two - Reboot ChromeCast

Three - Reboot Casting Device

Four - IF needed, factory reset Chromecast

Would you try these, in order, and let me know which one(s) worked?  

 

View solution in original post

3 REPLIES 3

Ashepherdson
Silver Product Expert
Silver Product Expert

That is really annoying, I know when it happens for me, I follow a few steps:

One - Reboot Router

Two - Reboot ChromeCast

Three - Reboot Casting Device

Four - IF needed, factory reset Chromecast

Would you try these, in order, and let me know which one(s) worked?  

 

View solution in original post

Jeran
Community Specialist
Community Specialist

Hey there,

Did you have any more questions or need any additional help? If not, I'll go ahead and lock up this thread in 24 hours.

Just checking up,
Jeran
 

Jeran
Community Specialist
Community Specialist

Hey there!

We haven't heard back from DAWG_ROLL_999, and it's been a few days, so I'm locking the thread. As always, feel free to make a new thread if you have any more questions or concerns.

Thank you for your help, Ashepherdson!

Best regards,
Jeran