Like it says above Chromecast Ultra stopped showing the options menu for YouTube. used to get a preview of stuff to choose from but it isn't there anymore. The mini says it is displayed on the screen and asks me to choose but nothing is there. If I say a number, it starts playing. Both dongles quit showing it at the same time. They both have the same firmware and I have even done a factory rest on one of them. It still isn't showing on the screen. Anyone have this issue before?
Answered! Go to the Recommended Answer.
We apologize for the inconvenience and thanks for your patience. Our team has identified the issue and is currently working on a fix. I'll keep this thread open and I'll let you know once we have news to share.
Yeah, obviously sacked for derelliction of duties! Obviously some Muppet at Google went to his bosses with some fantastic new update (untested) and the bigwigs were suckered in!?
So annoying as it was working ok, my kids used it all the time!
This is not an answer. I have been experiencing the issue for months and it has been difficult describing the issue and finding anything on it - finally stumbled across this forum and the OP describes the same issue I have been experiencing, only to find the “recommended answer” is no answer at all 😞
This is a lie, Google is not working on a fix. This problem has persisted for longer than 8 months Google is aware of it and nothing changes. This experience has taught me valuable lesson, don't ever buy Google hardware. They abandon all their projects like a kid with ADHD.
I’m also having similar issue from G home mini to chromecast while playing videos from YouTube.
it’s started around July 2022
System firmware version: 275994
Cast firmware: 1.56.275994
System firmware version: 324896
Cast firmware: 1.56.324896
Typical! Here's the super fun part... Now I can literally be youtube linked with phone or tablet to TV OR CHROMECAST and tell her to show videos blah blah and she still can't display the choices when the app is on the TV and open completely linked. SMH. So there's that. She's heard me say "No B###h there's no options WTH why are you so stupid? Then she has the actual nerve to say " Sorry I don't understand!". Then of course she's goading me at this point and I say " Clearly! You're dumber than my ex and that's not humanly possible. Ya know what get off my lawn.. never mind!" 😁
Happy Sunday Funday!
I hate to say it, but I don't think anyone's coming to help us with this issue. It appears that Google has abandoned this product. This issues been going on for years, and no progress has been made.
Shocking! It's pretty basic. Ambient mode doesn't turn off to let the choices be seen! Clearly, the tech geeks are too busy playing with AI to fix the s##t people actually want to use on a daily basis. Whatever Genius that effed everything up with whatever improvements they thought would work didn't. SMH. But gee now Android devices all link to TV and apps. SMH.
Hi. I have started another thread on the same topic just to wake them up! I know Google will just snooze it for the next few years like they have with this thread, as they obviously don't care that one of their bright sparks messed this up!
Obviously Jennifer V was sacked for trying to help with something they didn't want to help with! 😃 Google, you are a joke!
Unfortunately after more than one year, the issue is still present. It doesn't work anymore. When it ask which one do I want I just say the first one although I doesn't see any menu. Really inconvenient.
I have to look into unsubscribing from this community. We've made the switch to Amazon Echo, and are very happy now. It's not a perfect service, but it's not broken either. My wife suggested we sell our Google junk on ebay, but I'm not sure how I feel about doing that to some poor person who doesn't know any better. For the rest of my life, I will now warn everybody away from anything made by Google.
Our team is already aware of this and is currently investigating this issue. Since this is the same discussion, we'll move this conversation to the main thread, and we'll continue to update it as soon as we have some news to share.
Please note that once done, this thread will be locked.