Chromecast cant be found

[Taurie]

Hi I am trying to set up my Google Chromecast from my phone  to my tv and it gives me the message dthat chromecast is set up on my phone but can't find the chromecast. They areboth on the same internet source. Any help please as tech challenged. Thanks Leanne

[Jeran]

Hey there Taurie,

I apologize about the late response, thank you for being patient! Were you able to fix that connection issue? If not, I'd be happy to help out, as I know troubleshooting connection issues can be tricky on your own. Let me just ask you some questions about what's happening:

• When did this issue start happening?
• What color is the LED light on the Chromecast?
• Have you already followed the steps in this article on common connection issues?
• What troubleshooting steps have you already tried?

I look forward to your response, and if you have any other questions or concerns for me, please let me know!

Best regards,
Jeran

[Jeran]

Hey there,

Did you have any more questions or need any additional help?

Thank you,
Jeran
 

[Jeran]

Hey there,

Did you have any more questions or need any additional help? If not, I'll go ahead and lock up this thread in 24 hours.

Just checking up,
Jeran
 

[Jeran]

Hey there!

We haven't heard back from Taurie, and it's been a few days, so I'm locking the thread. As always, feel free to make a new thread if you have any more questions or concerns.

Have a good one!

Best regards,
Jeran