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Chromecast

Blog Posts

Chromecast with Google TV Now in HD or 4K Read more

Reconnect Chromecast to your Wi-Fi Network Read more

New Chromecast with Google TV (HD) now available! Read more

Forum Posts

Need help with setup? Troubleshoot common Chromecast problems

Here are some steps I recommend to resolve issues during the setup of your Chromecast.Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ensures your phone or tablet does not try to use mob...

David_K by Platinum Product Expert
  • 11169 Views
  • 0 replies
  • 8 kudos

How to update.

There is a new update for the original chromecast device, how do I update it?

Drobbly by Community Member
  • 379 Views
  • 4 replies
  • 0 kudos

Resolved! Chromecast from stadia controller

Did google stop the chromecast coming from stadia controller that were reimbursed?

alfi1 by Community Member
  • 666 Views
  • 5 replies
  • 0 kudos

Product setup

I just bought a chromecast from Walmart last week I have installed Google home app on my phone which run newest other devices the new chromecast I just bought I do everything I'm supposed to do follow everything head to toe and this thing says updati...

Peldojam by Community Member
  • 256 Views
  • 3 replies
  • 0 kudos

Google tv kids profile availability list

I've been trying to setup Google tv kids profile but can't see the option.I wonder if there is a list of countries where the feature is available. This will help me troubleshoot the issue.

dimovcd by Community Member
  • 1107 Views
  • 11 replies
  • 0 kudos

Missing live icon button on Chromecast homepage

I have a missing live icon on the top line of the homepage of Chromecast. I only have search, for you, movies, shows, apps, and library. I cannot get to the live app portion of the homepage. Everything else works on the homepage, except for no live i...

Schnob by Community Member
  • 914 Views
  • 8 replies
  • 0 kudos

Network information permission to Chromecast

My Chromecast keep asking for permission to access network information to Cast on Android devices۔ My phone and Chromecast are on same WiFi and still I can't see cast on Home App. Do I need to change some settings on router?

BurneyEra by Community Member
  • 555 Views
  • 3 replies
  • 0 kudos

Remote keeps being paired

My remote stops working with the cast, it's like it sleeps and I can't get it to wake and start working the cast unless I unplug the cast and plug it in and after reboot the remote will work again.

Chromecast with Google TV unresponsive

My Chromecast (with Google TV/4K) is a little more than a year old (just outside of warranty) and suddenly stopped working. White light on the device comes on, but there is nothing on the TV. I've tried different HDMI ports and different TVs, still n...

Ryan888 by Community Member
  • 882 Views
  • 12 replies
  • 1 kudos

Brand new Google TV audio lags a whole second

Hi! Just installed my seconds Google TV and this one has a horrible audio delay. Viewing anything for example Disney isn't possible due to the audio synd being off by a lot..Alla settings I've found in the TV (Philips) , Google TV and my Sonos Connec...

Thyg0d by Community Member
  • 221 Views
  • 3 replies
  • 0 kudos
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