04-23-2022 09:16 AM
LG TV C8 model
Web OS 6
Wifi Extender (as network - no previous issues) - iPhone, TV and Chromecast all connected to same network
I’ve used Home app to set up device, during handshake - home app connects to Chromecast no problem, TV says wifi has failed. Home app shows Chromecast connected, but cannot cast to the TV. Wifi admin portal shows Chromecast visible to network (inc extender)
Changed HDMI ports, reset chromecast, turned everything on and off, firmware is all up to date, Chromecast moved off blacklist in extender app, reloaded Home app several times...not sure whats’s wrong - any ideas folks?
04-27-2022 06:03 PM
Hi MPH01,
Thanks for reaching out and for being a step ahead of us. Let's sort this out,
A few questions: What type of Chromecast device do you have? What's the LED light status in your Chromecast (Solid or blinking white light)? Are you getting any messages when casting to your TV?
Try these steps:
Let me know how it goes.
Best,
Jennifer
04-30-2022 06:06 PM
Hi there,
It's me again. I want to make sure you're all good — how did the steps go?
Thanks,
Jennifer
05-01-2022 06:08 PM
Hi MPH01,
Just checking in to make sure that you've seen my response. Please let me know if you have other questions or concerns as I will be locking this in 24 hours if I won't hear back from you again. Feel free to start a new thread and we'll be happy to help.
Thanks,
Jennifer