Chromecast doesnt recognice my network

[AndreF]

 Dear Tech support,

My issue is  I cant configure my chromecast module with google home, My mobil show my network strong 2.4ghz and  I put the same network in my chromecast.

Google home cant find my network and I am max. 3 ft from the chromecast module. It stop working yesterday and before that with the same environement it was working fine

[Erin90]

I am having the same issue on my iPhone. One day it works and the next it doesn’t work. I’ve tried all the FAQ’s. I’m connected to the same WiFi, both on my phone, google home, and the Chromecast. Very frustrating. 

[Jeran]

Hey there AndreF and Erin90,

I apologize for the late response, and thank you both for being patient! Were either of you able to fix your connection issues? If not, I'd be happy to help out. In this case, go ahead and follow the troubleshooting steps listed in this article. If the problem still persists, then also follow the steps listed in this article as well. If you run into any more issues or any error messages, let me know and we can troubleshoot a bit more.

I look forward to your responses, and if you have any other questions or concerns for me, please let me know.

Best regards,
Jeran

[Erin90]

None of the articles solved the issues I was having. I ended up buying a Roku for that specific TV.

thank you. 

[Jeran]

Hiya Erin90,

No problem at all, I'm glad you were able to find a device that works for you. In that case, I'll go ahead and lock this thread in 24 hours. If you have any more questions in the future, feel free to create a new thread.

Have a good weekend!

Best regards,
Jeran

[Muddi]

Hi there,

I'm just checking in to see if the troubleshooting steps shared helped? 

Cheers,

Muddi

[Jeran]

Hello y'all,

Does anyone have any more questions that we can address? If not, I'll lock this thread in 24 hours.

Thank you,
Jeran