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Chromecast fail to cast videos from android device

Briggi
Community Member

I have a Chromecast (2nd Gen) connected to my Samsung smart TV. I also have an android phone that has successfully intalled my devices in the Home app. Whenever I want to cast a youtube video, I don't seem to have a problem with it. But when I use the Chrome browser in my android device and try to cast it. I am able to see the cast icon in the video, I connect it to my TV and in the video it shows as "Now playing" but in the TV all I see is the Cast Icon or Chrome Logo but NOT the video. (Pictures Below)

Screenshot_20220820-121054_Chrome.jpg

Screenshot_20220820-121020_Home.jpg

20220820_121009.jpg

 

 

Screenshot_20220820-122134_Chrome.jpg

Screenshot_20220820-122224_Home.jpg

20220820_122203.jpg

I have tried resetting my chromecast, check internet connection and reboot my modem, restart my cellphone, and uninstall & Intall again the home app...And nothing works. Again, it seems to work with youtube and a few videos in the browser, but most of them can't be cast. It used to work beautifully, I am really disappointed.  HELP PLEASE!!!!

5 REPLIES 5

JenniferV
Community Specialist
Community Specialist

Hi Briggi,

 

Thanks for reaching out and for doing some steps beforehand — these are of great help! To cover all the bases, could you please make sure that the Android or iOS device is up-to-date? Also, try to uninstall and reinstall the affected apps. Rebooting you router and using a different mobile device might also help.

 

Thanks,

Jennifer

Briggi
Community Member

As I mentioned before, I did all that already. My cellphone is up to date. 

JenniferV
Community Specialist
Community Specialist

Hi there,

 

Thanks for getting back to us. While it may have worked before, casting from a Chrome browser using mobile phones isn't supported. You can either cast from a Chrome browser using a computer/laptop or mirror your phone screen to your TV. Here's a guide.

 

Thanks,

Jennifer

JenniferV
Community Specialist
Community Specialist

Hello Briggi,

 

It's me again. How's it going? Do you still have other questions and concerns?

 

Thanks,

Jennifer

JenniferV
Community Specialist
Community Specialist

Hey there,

 

Just checking in to make sure that you've seen my response. Please let me know if you have other questions or concerns as I will be locking this in 24 hours if I won't hear back from you again. Feel free to start a new thread and we'll be happy to help.


Thanks,

Jennifer