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Troubleshoot an issue with Google Cast on VIZIO TVs

Hello,There is a known issue with the Google Cast feature on certain VIZIO TV models from 2016-2020. We are actively working to roll out a fix on all affected TVs in early May, with no action required from you.In the coming days, all impacted users c...

Need help with setup? Troubleshoot common Chromecast problems

Here are some steps I recommend to resolve issues during the setup of your Chromecast.Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ensures your phone or tablet does not try to use mob...

David_K by Diamond Product Expert
  • 25794 Views
  • 0 replies
  • 11 kudos

Pay for content?

Why suddenly Chromecast says I have to purchase to view content when trying to cast youtube TV? I can cast everything I used to, u tube, facebook video, etc. but now not youtube TV?

Cable replacement

Hello there,My dog cut the cable usb-to-usbc. I buy a new one (9v/2.4A) and dont liked, tried another cable from my mobile but same result. So, where i can buy the original cable?. Bye (sorry, i tried my best to write in english)Brujo

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Brujoadr by Community Member
  • 1354 Views
  • 7 replies
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Chromcast Generation 3

Chromcast Gen3 not showing the pin code.Chromcast was installed successfully but pin code not showing on TV I followed all of the steps and reboot the chromcast and retry again and again but pin code still not showing.•Use the same wifi network to se...

Sunnysunny by Community Member
  • 1305 Views
  • 8 replies
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Playing YouTube on Chromecast with Google TV (4K) crashes,

Direct playback, not casting from other devices.Playing YouTube on Chromecast with Google TV (4K) crashes The app cuts the video 1 to 2 seconds before the crash and then goes to the home screen after the crash. In addition, I have been using chromeca...

qowmq by Community Member
  • 5884 Views
  • 15 replies
  • 2 kudos

Resolved! Google tv Chromecast - no hdmi signal

My google tv worked fine for awhile, until the first time it got unplugged… when reconnected, tv says there is no signal on the hdmi connection. Other hdmi devices work fine. Tried all troubleshooting and nothing works. Help?

Google Home / Apple Music

Hi - I’m trying to cast Apple Music Chrome cast using Google Home on an Ipad I can connect and play music Google Home chooses and skip tune etc but I can’t select a song myself - Is this possible? It connects ok and allows me to pick a specific song ...

Rhuari by Community Member
  • 6797 Views
  • 26 replies
  • 0 kudos
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