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Share Your Voice! Help Us Improve the Google Community Experience

Hi everyone, We're reaching out from the Google User Experience Research team because your feedback is incredibly important as we work to enhance your community experience! We're currently making improvements to Google’s online Communities to ensure ...

Stefanie by PE Program Manager
  • 2543 Views
  • 16 replies
  • 2 kudos

Order of apps on TV screen

How do I change the order of supported apps displayed on my TV screen when using Chromecast with Google TV (4K)? I only use 2 or 3 apps and don't need all the others displayed. The onscreen order puts more favored apps at the end, not the beginning.

rshev by Community Member
  • 1623 Views
  • 5 replies
  • 0 kudos

Chromecast turns off by itself

My Chromecast turns off by itself after 15 minutes. I have a newer LG OLED tv. My tv says there is no signal when it turns off. If I turn Chromecast back in right away it continues off where I was. Any help is appreciated.

Ver. 12 Update

Since update "Hey google turn off tv" doesn't turn tv off it changes output.I've also been having audio issue.Anyone else?

saul972 by Community Member
  • 885 Views
  • 3 replies
  • 0 kudos

Chromecast won't connect, no matter what I try

Hi all!I'm having a lot of issues setting up my chromecast after I moved. Before I moved I have never had any problems with it.First of all the little light doesn't blink but is solid white, even after (multiple) factory resets. My google home app do...

Kyra1 by Community Member
  • 1967 Views
  • 7 replies
  • 0 kudos

Peacock Tv not working correctly

New to Chromecast, I have installed the Chromecast with Google Tv, and all apps work except Peacock Tv. I can open the app and browse shows but when I select one to watch it opens in "Audio Description mode" and a few minutes in it starts getting rea...

TRigsbee5 by Community Member
  • 1370 Views
  • 3 replies
  • 0 kudos

Chromecast stuck

I was using my chromecast and everything was fine then it just froze and my remote wouldn’t power off. I unplugged it and plugged it back in and now its just stuck with the google sign in the screen

Jamila by Community Member
  • 824 Views
  • 3 replies
  • 0 kudos

Deleting screenshots

Hi, I’ve used button mapper to make a screenshot button for my Chromecast with Google TV. I’ve been using X-plore as a file manager to move my screenshots around. Just recently I have not been able to delete any screenshot from my chromecast. I’ve ev...

Struggling to download stuff

I brought the chrome cast from someone and i am dyslexic my son to get youtube on it but do not know how to my 5 x facebook or free stuff on it can you help me please I not sure what generation it is as I brought it off someone

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