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Troubleshoot an issue with Google Cast on VIZIO TVs

Hello,There is a known issue with the Google Cast feature on certain VIZIO TV models from 2016-2020. We are actively working to roll out a fix on all affected TVs in early May, with no action required from you.In the coming days, all impacted users c...

Need help with setup? Troubleshoot common Chromecast problems

Here are some steps I recommend to resolve issues during the setup of your Chromecast.Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ensures your phone or tablet does not try to use mob...

David_K by • Diamond Product Expert
  • 25848 Views
  • 0 replies
  • 11 kudos

Chromecast remote flashes only when the battery is inserted

Hi, my remote used to be working well but died recently. It flashed twice when the battery was inserted but no flashing anymore after that, no matter which button I pressed. I’ve tried hold Home button when inserted the battery to reset it but didn’t...

Yad by • Community Member
  • 3630 Views
  • 14 replies
  • 0 kudos

Only one time cast Screen next time not working

To cast screen using Google home to Google TV. I need everytime to clear cache and force stop Google Play services or needs to restart my Android mobile then only cast screen works otherwise it will never works for me. May be Google Play Services wil...

PankajSahu by • Community Member
  • 2869 Views
  • 3 replies
  • 0 kudos

chromecast wont cast spectrum tv content

i have been casting spectrum tv to c.c. ultra fine for years. suddenly it wont show a picture. i can cast from tcm and hbo apps ok; anything from spectrum tv app doesnt work. i did a reset and set up all over again. i dont get why this isnt working. ...

suesaner56 by • Community Member
  • 6582 Views
  • 22 replies
  • 3 kudos

Resolved! Chromecast connected but not found

So I have an old 1st Gen chromecast and a 4k google TV chromecast. And when I try to set them both up, the app says they're connected but can't be found. I have no way to see if they're up to date. The 4k was right out the box. My router doesn't have...

Resolved! Chromecast 3rd gen needs reset - but no button!

I got the "can't connect to WiFi" error on my tv - found out it was due to having a different WiFi network than the one Chromecast was set up on (new router). Because i deleted the existing "offline" device in the Google Home Android app, I am unable...

Brerg8r by • Community Member
  • 3496 Views
  • 11 replies
  • 0 kudos

Photo album does not show up in ambient mode

On my Chromecast I have it set to show Google Photos when it’s in ambient mode. Recently I have noticed that it has not been doing it. It tells me that there are no albums found when I have multiple albums. Any help?

MaddixL by • Community Member
  • 19603 Views
  • 3 replies
  • 1 kudos

Resolved! Chromecast with Google TV lost multiple profiles

Hi,I setup my Chromecast with Google TV a couple of weeks ago, successfully adding other profiles including my daughter's child account. However, yesterday I switched on the Chromecast with Google TV and found only my own profile. I attempted to add ...

JakeInUK by • Community Member
  • 1825 Views
  • 9 replies
  • 0 kudos

HDMI Available

I keep getting a message on my TV that says "HDMI 4 Available". It happens to whichever port my Chromecast is plugged into. If I switch ports, the message comes up with whichever port Chromecast is plugged into. How can I stop this notification. It p...

cynben4 by • Community Member
  • 784 Views
  • 3 replies
  • 0 kudos
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