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Troubleshoot an issue with Google Cast on VIZIO TVs

Hello,There is a known issue with the Google Cast feature on certain VIZIO TV models from 2016-2020. We are actively working to roll out a fix on all affected TVs in early May, with no action required from you.In the coming days, all impacted users c...

Need help with setup? Troubleshoot common Chromecast problems

Here are some steps I recommend to resolve issues during the setup of your Chromecast.Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ensures your phone or tablet does not try to use mob...

David_K by • Diamond Product Expert
  • 25865 Views
  • 0 replies
  • 11 kudos

HDMI Available

I keep getting a message on my TV that says "HDMI 4 Available". It happens to whichever port my Chromecast is plugged into. If I switch ports, the message comes up with whichever port Chromecast is plugged into. How can I stop this notification. It p...

cynben4 by • Community Member
  • 784 Views
  • 3 replies
  • 0 kudos

Youtube disconnects when changing user on phone BUG

Youtube stops playing on my chromecast ultra when I change users on my phone.How to repeat this bug:1) Open youtube on your android phone and connect to chromecast.2) Select and begin playing video on chromecast3) On your phone, change user profiles....

salieri by • Community Member
  • 1972 Views
  • 11 replies
  • 0 kudos

Resolved! Suppression par erreur de mon home au retour des vacances...

Bonjour,L'autre jour, en rentrant de vacances, je décide de rebrancher mon chromecast (qui était connecté au wifi de mon logement estival). Problème, l'écran m'affiche "connexion impossible au wifi.." (celui des vacances).Vien mon plus gros problème ...

Hezmine by • Community Member
  • 1399 Views
  • 5 replies
  • 0 kudos

Resolved! Chromecast 3 remote

Hello.Can I ask for help please with Chromecast 3 ? (PN: GA00439). It was not sold with remote so I thought, it will be controlable with remote in Google Home app as well as it is with Chromecast 4. But the Chromecast 4 works perfectly but when i try...

mrknedlik by • Community Member
  • 3589 Views
  • 4 replies
  • 0 kudos

Home app remote doesn’t work with chromecast

When I first started to use the chromecast everything worked fine but now I can’t use the remote in the app. It says “ Full remote unavailable. Make sure your streaming device has the latest software.” But there is no update for the chromecast or the...

Solarrays by • Community Member
  • 773 Views
  • 4 replies
  • 0 kudos

Dolby Vision is too dark in Chromecast compared to native apps on TV

Dolby Vision is unusably dark using the chromecast. This is comparing to an appleTV and the Native app in an LG oled TV, using the same settings, and both of those look correct. Since the oled TV brightness is limited to start with, this make Dolby V...

Guest Mode on iPhone

I cannot find the Guest Mode in Google Home or anywhere else for that matter.The Chromecast does show up in Google Home.I am using Google Home on an iPhone 13 running iOS 15.6.1. What am I missing?

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