Chromecast gen 1 won't connect to home app or TV

[Kitkat88]

Hello, I was gifted a gen 1 chrome cast, and I tried to add device to my home so I can start the set up, but it is not working. It will show "google Chromecast" momentarily on the TV, and then the message quickly goes away and instead says "no input" over and over again. I've tried factory resetting it, leaving it unplugged for 10 mins, and double checked all the wiring, but I have yet to fully set up and use the device. The device is flashing orange very slowly, and sometimes a quick flash of white light. Any help is appreciated, thanks!

[David_K]

Try unplugging the Chromecast from the power source, wait about one minute, and then plug it back in. I'd also recommend using a power socket, not  USB port on the TV. If that doesn't work:

1. Unplug the power from the TV
2. Try plugging Chromecast into another HDMI port
3. Try plugging Chromecast into another TV
4. Factory reset the Chromecast (sounds like you've already tried this)

[Kitkat88]

Hi there,

Thanks so much for getting back to me with suggestions. These unfortunately did not work. The tv will show "Chromecast..." At the bottom of the screen momentarily, and then back to no signal over and over, same as before. The lights haven't changed from before either. Am I SOL? 😞

[David_K]

I can't think of any other workarounds or troubleshooting steps to try, so that is probably end of the road for that device unfortunately with it being a first gen which is way outside warranty.

[Jeran]

Hey there Kitkat88,

I'm just checking up on this thread, did you have any more questions or need any additional help? 

Thank you for helping out on this thread, David!

Best regards,
Jeran
 

[Kitkat88]

Hi Jeran, per my convo above, it seems I am out of luck with this chromecast 😞

[Jeran]

Hiya Kitkat88,

I'm really sorry about that! I wish there was more we can do for you. If you would like, you can submit feedback regarding the device, but that's only if you feel like you'd want to. Otherwise, if there are no further questions, I can go ahead and lock the thread.

Best regards,

Jeran

[Jeran]

Hey Kitkat88,

Did you have any more questions or need any additional help? If not, I'll go ahead and lock up this thread in 24 hours.

Just checking up,
Jeran
 

[Kitkat88]

No, seems I'm out of luck with this one 

[Jeran]

Hey there Kitkat88,

I'm really sorry that there was nothing more we could. If you had any more questions or concerns, please feel free to create a new thread.

I hope you have a good weekend!

Best regards,

Jeran