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Share Your Voice! Help Us Improve the Google Community Experience

Hi everyone, We're reaching out from the Google User Experience Research team because your feedback is incredibly important as we work to enhance your community experience! We're currently making improvements to Google’s online Communities to ensure ...

Stefanie by • PE Program Manager
  • 4923 Views
  • 16 replies
  • 6 kudos

Resolved! Some voice commands on remote are heard but not completed

My setup was working well. Out of nowhere, when I issue a command, "Open Paramount+ on bedroom TV", it is repeated and displayed on screen, but nothing happens. When I issue the same command on my Pixel 6 Pro with Google Home, it isn't displayed on m...

markdoc by • Community Member
  • 6339 Views
  • 21 replies
  • 0 kudos

Spectrum app

I can stream Netflix to my tv with a Chromecast device but cannot stream from Spectrum App to the same tv

DebDarlin by • Community Member
  • 1365 Views
  • 4 replies
  • 0 kudos

Resolved! Remote Pairing Incomplete

Tried all solutions listed in forum. Chromecast Remote with voice begins pairing, MAC address is found, but the search never completes. Buttons for TV control work (volume, source, power on non-smart Samsung) but remote cannot control Google TV.

delores by • Community Member
  • 1594 Views
  • 3 replies
  • 0 kudos

Chromecast providing two IP and MAC address to modem router

My chromecast has 2 Mac or wifi address both syncing to my modem. I’ve disconnected and unplugged and nothing is changing. Is this a common issue? Can it be fixed so it doesn’t cause traffic on the wifi?

Cogdeluxe by • Community Member
  • 1149 Views
  • 3 replies
  • 0 kudos

Resolved! IMEI number for Chromecast 4K

How can I find my IMEI number so I can connect to my router? 

trogg by • Community Member
  • 1819 Views
  • 4 replies
  • 0 kudos

I don't know which Chromecast.

It's not mine. All I know is it keeps connecting to my phone without my permission. And I can't find an option to stop this from happening. Its annoying.

Resolved! No dialogue in my audio

I only have the background soundtrack I have no dialogue sound and can’t seem to fix it

Jamie70 by • Community Member
  • 3665 Views
  • 5 replies
  • 0 kudos

Movies from Google Play Store won't play on Chromecast on Google TV

I purchased a movie from Google Play Store on Chromecast with Google TV. It works fine initially. However, when I tried to play it again, it says "there was an error". I didn't have a problem playing the same movie on my iPad. I have tried to clear c...

theorb by • Community Member
  • 2901 Views
  • 3 replies
  • 0 kudos
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