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Share Your Voice! Help Us Improve the Google Community Experience

Hi everyone, We're reaching out from the Google User Experience Research team because your feedback is incredibly important as we work to enhance your community experience! We're currently making improvements to Google’s online Communities to ensure ...

Stefanie by PE Program Manager
  • 3402 Views
  • 16 replies
  • 5 kudos

Can’t install HBO Max

When trying to install the HBO Max app from the google play store it says “Your device isn’t compatible with this version”.i have my chromecast updated to the latest version. is there anything i can do to get the app running?

TeoB197 by Community Member
  • 7783 Views
  • 10 replies
  • 6 kudos

Resolved! Chromecast blinking orange

Brought Chromecast to my sister's house and am trying to set it up except it keeps blinking orange. It's not connected to the wifi yet, I've tried doing a factory reset but it doesn't do anything, just keeps blinking orange. It was working perfectly ...

moondog24 by Community Member
  • 1282 Views
  • 4 replies
  • 0 kudos

Chromecast gen 1 won't connect to home app or TV

Hello, I was gifted a gen 1 chrome cast, and I tried to add device to my home so I can start the set up, but it is not working. It will show "google Chromecast" momentarily on the TV, and then the message quickly goes away and instead says "no input"...

Kitkat88 by Community Member
  • 2260 Views
  • 9 replies
  • 0 kudos

Chromecast Built in ambient mode not supported

Anybody else having issues with the Vizio TV not doing the ambient mode anymore since the update?Do I need to buy a new chromecast for my TV with built in chromecast?

PookWood by Community Member
  • 1188 Views
  • 4 replies
  • 0 kudos

Chrome cast turns off and on randomly

Recently my chrome cast has been turning off and on randomly. I have had the device for several months and have never had any issues before. I will be using my device watching something and it will turn off and on for a period of minutes at times. So...

gi11 by Community Member
  • 8206 Views
  • 3 replies
  • 1 kudos

Cannot cast BBC iPlayer to TV

HiI can cast, for example, Youtube to my TV, but not BBC. I live in Cyprus and am using a VPN to watch BBC. I can watch BBC iPlayer on my Chromebook, but have no success in casting. I've gone through the 3 dots in the top right hand corner of the Chr...

CarterUSM by Community Member
  • 8513 Views
  • 8 replies
  • 0 kudos

Chromecast remote won't turn on

The remote has stopped working. Took out batteries, held down home button while put in fresh batteries and no LED light at all. This is the second remote This has happened to. It seems odd that this would be the case. Any ideas for a fix? I would rat...

Acosse by Community Member
  • 2436 Views
  • 7 replies
  • 0 kudos

Chrome cast won’t cast Amazon Video

My chrome cast 3rd gen will cast videos and apps like Netflix, YouTube, Tubi, Hulu and etc. but when I go to cast a tv show or movie from Amazon prime video it loads for awhile then doesn’t show my tv at all. It only does it for that for the Amazon V...

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Viasoma by Community Member
  • 2782 Views
  • 3 replies
  • 0 kudos
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