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Troubleshoot an issue with Google Cast on VIZIO TVs

Hello,There is a known issue with the Google Cast feature on certain VIZIO TV models from 2016-2020. We are actively working to roll out a fix on all affected TVs in early May, with no action required from you.In the coming days, all impacted users c...

Need help with setup? Troubleshoot common Chromecast problems

Here are some steps I recommend to resolve issues during the setup of your Chromecast.Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ensures your phone or tablet does not try to use mob...

David_K by Diamond Product Expert
  • 25731 Views
  • 0 replies
  • 11 kudos

Chromecast remote overheats and no longer working

So I have done a search online and it seems there are quite a few people out there with the Chromecast with Google TV that are having the same issue as I am. I went to go use my Chromecast and noticed my remote was dead. I installed new batteries and...

x2nervisx by Community Member
  • 851 Views
  • 5 replies
  • 0 kudos

Resolved! Screensaver comes in while I scroll through home screen pages

I was watching a movie on OTT app then I came out of that app suddenly screensaver comes in. Screensaver should come in action only when we're not using it right? It comes in when I look for content on home screen or I exit from an app. This is frequ...

Set Parental Control User Switch as Default screen

Hey community, potentially a repeat question I was not able to search properly, but how do I lock the User Switch screen everytime I turn my TV on? If my profile is the latest used, even with pin protection, the Google TV goes through directly to my ...

DonCampos by Community Member
  • 653 Views
  • 1 replies
  • 1 kudos

ChromeCaste Ultra se déconnecte souvent

Bonjour, j'utilise la solution Chromecast ultra avec mon TV. j'ai fait la configuration.je partage le contenue de mon PC sur la TV on utilisant google chrome pour partager.mon pc et la Chromecast sont connecter sur le même WIFI.pendant le partage, il...

lassaad by Community Member
  • 1816 Views
  • 3 replies
  • 0 kudos

Casting from phone

My cast button isn't showing up on the video is like to cast. I'm trying to cast to built-in Chromecast on tv.

Issues with Google tv chromecast and Google home

So I recently connected my chromecast with Google tv to my Google home App. For some reason, the voice command to turn my tv on and off doesn’t work. I enabled hdmi cec on both the chromecast and my LG tv. I looked into my Google home app to try to t...

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JmanJL by Community Member
  • 1639 Views
  • 8 replies
  • 0 kudos

Resolved! Trouble casting YouTube

Hi I'm try to cast YouTube to my Chrome Chromecast but for some reason it won't let me how can I fix that?

Layla13 by Community Member
  • 819 Views
  • 3 replies
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Resolved! CCWGTV USB Mouse return riight click

Back (return right click) on a usb mouse or a bluetooth connected mouse is still NOT working since 2 years now. Latest firmware update it is also not working (return/back right click on a mouse works on other androidTv devices such as mibox s, mitv s...

Yindee by Community Member
  • 2015 Views
  • 7 replies
  • 0 kudos

Chromecast keeps turning off

Everything I try to watch something on Netflix or Disney plus chromecast keeps turning off my TV and turning it back on, it'll do it every few minutes if I try to rewatch something. I can sit in the menus all o want but watching something won't work....

Counterfeit chromecast

How do I report a counterfeit Chromecast I have purchased that has come up counterfeit checking on google? I have tried filling out the form Google has but it won’t submit. I have had so much trouble dealing with the company I have purchased it from ...

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HayleyBee by Community Member
  • 793 Views
  • 4 replies
  • 0 kudos
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