Chromecast is connected but not to my phone

[Maya1]

My chromecast is connected to the Wifi (solid white light on chromecast, google display on Tv screen) but its not appearing on my Google Home app and I cant cast to it from any apps. 

It has worked before and I havent changed anything so im struggling to detect the issue.. any ideas? 

[JenniferV]

Hi Maya1,

Thanks for reaching out and I'm sorry to hear about that. Let's sort this out.

Quick question: What mobile phone are you using? Please make sure your phone is connected to the same Wi-Fi network as your Chromecast. Rebooting your Chromecast, Wi-Fi router, and mobile phone might also help.

Let me know how it goes.

Thanks,

Jennifer

[JenniferV]

Hey there,

It's me again. I want to make sure you're all good — how did the steps go?

Thanks,

Jennifer

[JenniferV]

Hi Maya1,

Just checking in to make sure that you've seen my response. Please let me know if you have other questions or concerns as I will be locking this in 24 hours if I won't hear back from you again. Feel free to start a new thread and we'll be happy to help.

Thanks,

Jennifer