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Troubleshoot an issue with Google Cast on VIZIO TVs

Hello,There is a known issue with the Google Cast feature on certain VIZIO TV models from 2016-2020. We are actively working to roll out a fix on all affected TVs in early May, with no action required from you.In the coming days, all impacted users c...

Need help with setup? Troubleshoot common Chromecast problems

Here are some steps I recommend to resolve issues during the setup of your Chromecast.Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ensures your phone or tablet does not try to use mob...

David_K by • Diamond Product Expert
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  • 0 replies
  • 11 kudos

Chrome cast crash

I have had my 4K google chrome cast for about 2 months now and I’ve had issues with it randomly turning off and restarting even while idle. I have reset rebooted the device, updated all apps changes the provided cord and or power supply even used a m...

ChaosZs by • Community Member
  • 637 Views
  • 3 replies
  • 0 kudos

Resolved! Screen mirror from phone to Chromecast in portrait

Hi, I have an app that isn't Chromecast enabled and only runs in portrait mode. Is there a way off mirroring my portrait phone screen to a monitor in portrait mode hung in portrait with a Chromecast attached, so it fills up the monitor screen? Thanks...

Google customer service - very limited / poor / bad

An issue triggered by an update to android 12 on google chromecast tv , resulting in countless users having problems with stuttering picture - an issue which was not present prior to the update to android 12 - THAT IS A FACT - end of discussion.https...

havsgaard by • Community Member
  • 395 Views
  • 0 replies
  • 0 kudos

Dynamic IP address for chromecast

I’ve just changed my internet from NBN (Australia) to 5G broadband with IiNet. Chrimecast worked perfectly on min but isn’t working with 5g. I’ve been told by iiNet that I need to change chromecast IP address from static to dynamic, does this sound r...

Factory Reset

I have a Chromecast that was associated to another home on our Google Home app. We sold the house it was located in so I deleted the home location including all the devices etc. I’m now trying to install the Chromecast on my home location. Installati...

Resolved! WiFi slides Off after a minute or so

I have been using my "Chromecast with Google TV (4K)" for about a year with no issues. All of a sudden, my Chromecast will turn off its WiFi all by itself. I go to the WiFi and click the slider back on. Then, I watch it for about a minute and then th...

Confused Chromecast

The device information of my chromecast says that it is connected to wifi, but on the TV it says ‘Check internet connection’. I can’t work out where I’m going wrong. Help!

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