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Share Your Voice! Help Us Improve the Google Community Experience

Hi everyone, We're reaching out from the Google User Experience Research team because your feedback is incredibly important as we work to enhance your community experience! We're currently making improvements to Google’s online Communities to ensure ...

Troubleshoot setup: Chromecast, Chromecast with Google TV or Google TV Streamer

Here are some steps I recommend to resolve issues during the setup of your Chromecast, Chromecast with Google TV or Google TV Streamer.Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ens...

Chromecast with google tv crackling sound when switching from a Dolby Atmos source to PCM

After finishing content with Dolby atmos, the sound format returns to pcm stereo when using the Google tv menu. This is when the crackling sound starts. When playing content with pcm stereo the crackling sound persists.google tv is connected to a Phi...

Using chrome cast with out a internet connection

Hi there I am after some advice can I use a chromecast with no internet connection?backstory I’m looking to cast stored content (Disney + Netflix and prime) from an android device and maybe apple device but there will be no dedicated internet connect...

Some chromecast-enabled sites seems to be repeating /jumping timestamps in a video

In the past few wekks it seems like casting video tends to rewind/forward video - doesn't seem to be very consistent. Is there a setting I should be looking at to avoid this? A few movies work fine but then the problem occurs I have an A95K Sony TV a...

Wife cannot play show through voice command

When I say "play modern family on tv" it plays the next episode. When my wife says the same command it opens up the app to view the latest episode but does not play it. How does my wife make an episode play using voice commands?We are both part of th...

Control tv en tv JVC

los controles de mando de volumen , encendido no funcionan en mi tv JVC. Como lo puedo solucionar ?

Chromecast icon has been replaced with airplay icon to cast video in chrome browser

Have resently switched from Samsung to Iphone. First couple of weeks the chromecast icon was available in my chrome browser to cast videos from e.g newspapers etc. The icon has at som time switched to airplay icon for Apple TV casting. The chromecast...

Chromecast settings does not finish

My phone turned off during setting the chromecast. When I open the Google Home app again, the setting doesn’t continue and I am not able to find the chromecast device. Thanks for na advice

Check the uptime of the Chromecast

We have 20 Chromecast installed and we are using the ethernet adapter for the data and power. The data feed is running from an non POE switch and the power is run from an Android 11 Set-up box. Recently we are noticing that the switch port appears to...

Ambient Mode Returns to Home Screen

Since the latest release, Ambient Mode returns to the homescreen in 15 minutes to an hour. I want it to stay in Ambient mode until I decide to watch TV.

Ambient Mode

Is there a way to disable ambient mode

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Share Your Voice! Help Us Improve the Google Community Experience

Troubleshoot setup: Chromecast, Chromecast with Google TV or Google TV Streamer

Chromecast with google tv crackling sound when switching from a Dolby Atmos source to PCM

Using chrome cast with out a internet connection

Some chromecast-enabled sites seems to be repeating /jumping timestamps in a video

Wife cannot play show through voice command

Control tv en tv JVC

Chromecast icon has been replaced with airplay icon to cast video in chrome browser

Chromecast settings does not finish

Check the uptime of the Chromecast

Ambient Mode Returns to Home Screen

Ambient Mode

Chromecast is no longer working (1st generation)

Chromecast no funciona

Help! Can’t add child profile to Google TV Streame...

Can't connect to cromecast with anything

Google Pushed Out Some Bad Firmware That Messed Up...

Ruido grabacion

Chromecast randomly disconnecting from the interne...

Can't cast my screen on Chromecast

Chromecast Google TV 4K ethernet connection issue

Google Streamer Smart Tv 32Gb