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Share Your Voice! Help Us Improve the Google Community Experience

Hi everyone, We're reaching out from the Google User Experience Research team because your feedback is incredibly important as we work to enhance your community experience! We're currently making improvements to Google’s online Communities to ensure ...

Stefanie by PE Program Manager
  • 928 Views
  • 10 replies
  • 1 kudos

Google assistant not working as expected

My Google Assistant on GGCC 4k might be having issues where any question or request to open the app is answered with a Youtube video suggestion title. When searching for apps to install always get the answer "sorry I don't understand...". I'm really ...

namvt by Community Member
  • 1327 Views
  • 5 replies
  • 0 kudos

Chrome cast setup

My mum has gifted me her chrome cast that I would now like to setup in my own home but I’m not sure how to go about it. Do I have to restore the chrome cast to its original factory settings?

Chromecast Remote is dead.

Hi All,I can't seem to get my Chromecat remote to connect to the Chromecast. I tried everything from the threads posted on Reddit and here. But No luck. Things I have tried.1. Replaced with a new pair of batteries.2. Press and hold the two buttons to...

amitchak06 by Community Member
  • 2284 Views
  • 9 replies
  • 0 kudos

Vertical lines on screen after plugging in Chromecast 4

I've started experiencing vertical lines on half of TV screen after switching on Chromecast 4 I tried to restart TV, disconnect power cable, disconnect the chromecast and it helped but it appears more often and last time when wanted to use it all the...

Zofii by Community Member
  • 1637 Views
  • 3 replies
  • 1 kudos

Device settings not showing up

I'm not able to make changes to my device settings through the Google Home App. When I select my Chromecast device in the Home app and navigate to Device Settings, the screen is blank. I have reset the chromecast, reset my internet force closed the a...

Jaqs by Community Member
  • 3513 Views
  • 3 replies
  • 0 kudos

Resolved! Have to restart Google TV everytime to get volume to work

Everytime I try to watch TV my volume does not work. I can raise and lower on the screen but with no sound. Sometimes turning the TV on and off works, but usually i have to restart my Google TV thru settings. Is there a permanent fix that I'm missing...

chaser78 by Community Member
  • 1504 Views
  • 4 replies
  • 0 kudos

How do I disable YouTube recommendations on my Chromecast 4k?

I can't seem to disable YouTube recommendations on my Chromecast. I also have a smart tv with Googletv built in and it's simple to disable YouTube recommendations, but in the equivalent menu on my Chromecast, YouTube isn't an option. Is it buried som...

Rj49 by Community Member
  • 11848 Views
  • 5 replies
  • 1 kudos

Chromecast 4k error when formatting usb. Could not format

I am trying to add usb storage to my chromecast 4kThe chromecast recognizes the USB and asks to format it. The process starts but then I see the home screen with an error message "Could not format"I have formatted the usb as FAT32 but nothing happens...

Could not communicate with chromecast

When i try to set up the chromecast my phone finds it, but when i try to set it up it loads for a long time and then gives me the message Could not communicate with chromecast. this is before i get to set it up on wifi or anything so its nothing to d...

Kaswee by Community Member
  • 958 Views
  • 4 replies
  • 1 kudos
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