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Troubleshoot an issue with Google Cast on VIZIO TVs

Hello,There is a known issue with the Google Cast feature on certain VIZIO TV models from 2016-2020. We are actively working to roll out a fix on all affected TVs in early May, with no action required from you.In the coming days, all impacted users c...

Need help with setup? Troubleshoot common Chromecast problems

Here are some steps I recommend to resolve issues during the setup of your Chromecast.Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ensures your phone or tablet does not try to use mob...

David_K by • Diamond Product Expert
  • 25716 Views
  • 0 replies
  • 11 kudos

Resolved! CCwGTV "Loading error. Unable to load For you" on home screen

My Chromecast with Google TV has been working perfectly since the day I got it. I updated the Android web services and now the"For You" won't load. I've tried"Navigate to your profile icon and then select Settings and then System and then Storage and...

nk2261 by • Community Member
  • 2782 Views
  • 8 replies
  • 0 kudos

Chromecast issue with factory reset

I’m trying to factory reset a Chromecast. Online it says to press and hold down on the devices name as the first step. I can’t hold down the button. It immediately opens the device so there is no pop up and I can’t press settings within the pop up. T...

AY432 by • Community Member
  • 841 Views
  • 4 replies
  • 0 kudos

Cannot add Chomecast Audio to Speaker Group

Hi,I have three Chromecast Audio devices associated with my google home, all on the same wifi. I'd like to create a Speaker Group so I can cast to them simultaneously, however when I navigate to + > Create Speaker Group, the only devices that appear ...

JC258 by • Community Member
  • 1800 Views
  • 5 replies
  • 0 kudos

I can’t do a factory reset to switch to my new WiFi

I got new WiFi. I attempted to connect my chromecast to the new WiFi. I was told I need to do a factory reset on my chromecast to set it up with my new WiFi. Online it says to do a factory reset I need to touch and hold the devices title. Then I can ...

Ann568 by • Community Member
  • 720 Views
  • 4 replies
  • 0 kudos

Google TV support for nest audio speakers?

Hi, can anyone advise if google tv has been updated yet to support video playback on one device (such as a projector) whilst streaming audio to external speakers (in my case a pair of nest audio speakers). I see plenty of talk about the feature "comi...

sb_5576 by • Community Member
  • 632 Views
  • 3 replies
  • 1 kudos

Chrome cast streaming platform not available in my country

I’ve just bought a chrome cast in Australia and have installed it onto my tv with my iPhone.when I try to install a local streaming service it says that it isn’t supported in my country. any ideas on how to fix this? Thanks!

Jimspill9 by • Community Member
  • 1108 Views
  • 5 replies
  • 0 kudos

Resolved! Google Mini not locating Chromecast Audio

My wifi went down due to someone unplugging a cable...and I've re-connected all devices to the same network I'm unable to have to have my Google Mini play music to the Chromecast Audio ( I used to be able to say "hey google, play music on Denon" (Den...

Finding locations for curated art images on the Google Nest

I love my Google Nest for many reasons. One cool thing is the beautiful photos taken from around the globeI would love to know where those locations, from these images, are in the world. Thankfully, the artist are credited for their images. Any thoug...

fotojane by • Community Member
  • 3778 Views
  • 3 replies
  • 1 kudos

some computers see the chromecast some don't

we have 6 chromecast devices on our network in different rooms. All chromecasts are connected to the same network. all our computers are running windows 10 pro. some wired and wireless computers can see all 6 devices. some computers can't see any dev...

mtmitguy by • Community Member
  • 1893 Views
  • 8 replies
  • 0 kudos
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