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Forum Posts
Share Your Voice! Help Us Improve the Google Community Experience
Hi everyone, We're reaching out from the Google User Experience Research team because your feedback is incredibly important as we work to enhance your community experience! We're currently making improvements to Google’s online Communities to ensure ...
Troubleshoot setup: Chromecast, Chromecast with Google TV or Google TV Streamer
Here are some steps I recommend to resolve issues during the setup of your Chromecast, Chromecast with Google TV or Google TV Streamer.Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ens...
Chromecast’s Remote stopped working and overheats when trying to reset
The same thing happens to me as other users like:https://www.googlenestcommunity.com/t5/Chromecast/Chromecast-s-Remote-has-stopped-working-and-overheats-quickly-flattening/m-p/126350/highlight/true#M13173Suddenly the remote control stopped working an...
Chromecast 4K device is unable to connect to any Bluetooth devices
Device:Google Chromecast TV 4KIssue reference number:0-8808000033999Issue:After updating the operating system to Android 12, the Chromecast 4K device cannot connect to any Bluetooth devices. Infinite pairing. Restarting is not working. The factory re...
Resolved! Met with disappointment just after buying Google Chromecast with Google TV 4K
Hi, I just bought this device for my Samsung Smart TV to mostly watch YouTube and Twitch. YouTube works fine but when I watch any VOD on Twitch, it doesn't show the live chat box and there's no option to toggle or open it. But if I watch it from my P...
Google assistant not working as expected
My Google Assistant on GGCC 4k might be having issues where any question or request to open the app is answered with a Youtube video suggestion title. When searching for apps to install always get the answer "sorry I don't understand...". I'm really ...
Chrome cast setup
My mum has gifted me her chrome cast that I would now like to setup in my own home but I’m not sure how to go about it. Do I have to restore the chrome cast to its original factory settings?
Chromecast Remote is dead.
Hi All,I can't seem to get my Chromecat remote to connect to the Chromecast. I tried everything from the threads posted on Reddit and here. But No luck. Things I have tried.1. Replaced with a new pair of batteries.2. Press and hold the two buttons to...
Vertical lines on screen after plugging in Chromecast 4
I've started experiencing vertical lines on half of TV screen after switching on Chromecast 4 I tried to restart TV, disconnect power cable, disconnect the chromecast and it helped but it appears more often and last time when wanted to use it all the...
Device settings not showing up
I'm not able to make changes to my device settings through the Google Home App. When I select my Chromecast device in the Home app and navigate to Device Settings, the screen is blank. I have reset the chromecast, reset my internet force closed the a...
Resolved! Have to restart Google TV everytime to get volume to work
Everytime I try to watch TV my volume does not work. I can raise and lower on the screen but with no sound. Sometimes turning the TV on and off works, but usually i have to restart my Google TV thru settings. Is there a permanent fix that I'm missing...
