03-23-2022 11:40 AM
So bought this about a year ago, I believe, and all of a sudden, I no longer can get to the Google Home screen, nor am I able to see anything, except for a white light glowing on the actual device itself.
04-10-2022 04:56 PM
Hi armyjackson,
Thanks for reaching out and sorry for the late response. Let's check on this further.
Pulsing white light in the Chromecast device means that it is disconnected or needs to be set up.
A few questions:
Give these steps a try:
Let me know how it goes.
Regards,
Jennifer
04-13-2022 05:18 PM
Hey there,
It's me again. I want to make sure you're all good — did those steps help?
Thanks,
Jennifer
04-15-2022 09:53 AM
Hey there,
Did you have any more questions or need any additional help? If not, I'll go ahead and lock up this thread in 24 hours.
Just checking up,
Jeran