Chromecast lagging on with NBA league pass

[Dpascual]

Im Having problem with casting NBA league pass, its lagging. If i watch it on my phone its good but casting is terreble and it has become unwatchable.

[RXShorty · Accepted solution]

Hi @Dpascual 

Do you have the same issues when using other streaming services?
I know NBA just updated their app so maybe the issue is on the NBA side. 🙄

[RXShorty · Accepted solution]

Hi @Dpascual 

Do you have the same issues when using other streaming services?
I know NBA just updated their app so maybe the issue is on the NBA side. 🙄

[JenniferV · Accepted solution]

Hi folks,

Thanks for the help here, RXShorty.

Dpascual, how's it going? Still need help? If yes, please try the steps below:

1. Make sure the mobile device or tablet is connected to the same Wi-Fi network or signed in or linked to the same account as the Google Nest, Home, or Chromecast device.
2. From the phone or tablet, open the Google Home app.
3. At the homepage, tap the device the customer wants to change the settings of.
4. At the top right corner of the screen, tap Settings.
5. Within Device settings, scroll down to Video Settings > Use 50Hz HDMI Mode.
6. Move the slider to the right to turn it on.

Thanks,

Jennifer

[JenniferV]

Hey there,

How's it going? Did those steps help?

Regards,

Jennifer

[JenniferV]

Hello Dpascual,

Just checking in to make sure that you've seen my response. Please let me know if you have other questions or concerns as I will be locking this in 24 hours if I won't hear back from you again. Feel free to start a new thread and we'll be happy to help.

Thanks,

Jennifer