Hi guys need some help, I’ve had my chromecast for around 3 years now and works perfectly fine. I got Disney plus a few weeks ago and had to change the sound settings (stupidly remembering how I did it) and I had just gone to switch back to watch my usual (twitch) and the sound isn’t working, I’ve done everything I’ve reinstalled, I’ve rebooted, I’ve checked the tv settings and nothing is working! Please help
Thanks for reaching out and sorry to hear about that. Let's sort this out.
A few questions: What type of Chromecast device do you have? Does the issue only occur when using the Disney Plus app and Twitch or across all apps? Is the TV connected to an external receiver, soundbar, or speakers?
Give these steps a try:
Let me know how it goes.
Hello Jennifer! I’m afraid i have a super busy schedule and am not always able to reply as fast! But none of these worked, it only changed when I changed the sound settings with Disney plus but I’ve done the settings back and it’s still the same, my tv works as normal with sound but it’s just not seeming to work on anything I’ve tried! Anything else you’d suggest?
Thanks for the help!