Showing results for 
Search instead for 
Did you mean: 

Blog Posts

Chromecast with Google TV Now in HD or 4K Read more

Reconnect Chromecast to your Wi-Fi Network Read more

New Chromecast with Google TV (HD) now available! Read more

Forum Posts

Need help with setup? Troubleshoot common Chromecast problems

Here are some steps I recommend to resolve issues during the setup of your Chromecast.Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ensures your phone or tablet does not try to use mob...

David_K by Platinum Product Expert
  • 0 replies
  • 8 kudos

Resolved! bbciplayer on Chromecast with GoogleTV HD

Cannot access BBCiPlayer. BBC says app is not supported on this device.This was the only reason I bought it. How can it be installed?

bryan999 by Community Member
  • 7 replies
  • 0 kudos

Resolved! Can't select 4K 60 Hz

Hi Everybody,So, I just recently bought the Chromecast with Google TV (4K). Everything worked perfectly out of the box. Howver, today it updated to Android 12; after that I noticed I'm no longer able to select the 4K 60 Hz option (just 4K 30 Hz) that...

GOOGusr69 by Community Member
  • 6 replies
  • 1 kudos

Chromecast displays black screen, but audio is working

Hello, I have tried everything that is on the internet (plugging off TV, plugging off chromecast, plugging off TV for 30 mins, factory reset the chrome cast) - but it's still showing black screen and audio is working fine when casting. Please help. T...

tintin83 by Community Member
  • 12 replies
  • 0 kudos

Chromecast won't play episodes automatically

I have a chromecast that all of a sudden stopped autoplaying episodes on Disney+ and Netflix.Expected behaviour: When telling my Google Nest device "Play ", it should open up the relevant app and start playing the episode automatically.Actual behavio...

hsk by Community Member
  • 2 replies
  • 0 kudos

Can not add Chromecast or Google mini back to Home App Account

Google Mini 2nd gen Not finding live youtube TV channels to broadcast to ChromecastI have a Mini 2nd gen and a Chromecast 3rd gen. Watch local NBC news every morning before work.Until a week or or 2 ago I could say "Hey Google, play NBC from youtube ...

Donlad by Community Member
  • 4 replies
  • 0 kudos

chromecast connection problem

I can't get my chromecast to connect google home app. I've done all the recommended solutions but still google home can't find my chromecast

alixuny by Community Member
  • 4 replies
  • 0 kudos

Chromecast Ultra

Can I use Chromecast on a Roku TV?

donmill by Community Member
  • 4 replies
  • 0 kudos

Resolved! Help! Constant restart

Recently I have been having a lot of issues with my Chromecast. Out of no where it reboots itself. It will do this multiple times everytime have to go back and start all over.

Chromecast 4K defective remote. Received from Google Store in May

I have a defective remote for a Chromecast 4K. The volume up button and the top of the ring button stopped working. I searched online support and followed several reboots, syncs and factory resets before calling for support. After explaining the prob...

EricTat by Community Member
  • 9 replies
  • 0 kudos
to vote