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Chromecast with Google TV Now in HD or 4K Read more

Reconnect Chromecast to your Wi-Fi Network Read more

New Chromecast with Google TV (HD) now available! Read more

Forum Posts

Need help with setup? Troubleshoot common Chromecast problems

Here are some steps we recommend to resolve issues during the setup of your Chromecast.Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ensures your phone or tablet does not try to use mo...

davidking by Platinum Product Expert
  • 0 replies
  • 6 kudos

Resolved! Chromecast ans wifi

Hola, Estoy configurando mi nuevo google chromecast pero a la hora de conectar el WiFi me da error, apareciendo un aviso que indica que por política no se puede conectar a redes WiFi no seguras.No se que hacer ya que es mi única red WiFi. Gracias, un...

Sophie_08 by Community Member
  • 4 replies
  • 0 kudos

Resolved! Chrome cast

How do I stream my own photos that I have put on Chromecast on my TV? I don’t want to see everyone else’s just my own family photos. How do I do that so that it will stream on its own?

Ydnis56 by Community Member
  • 4 replies
  • 0 kudos

Chromecast no sound !!

Hi guys need some help, I’ve had my chromecast for around 3 years now and works perfectly fine. I got Disney plus a few weeks ago and had to change the sound settings (stupidly remembering how I did it) and I had just gone to switch back to watch my ...

No cast symbol

Until today, I had no trouble casting fr5app to TV. Today , nothing will cast and there is no cast icon on any app. What has changed and how do I get it back??

Rich31 by Community Member
  • 3 replies
  • 0 kudos

Android 12L and Chromecast 2nd Generation

Hello!I cannot see the mouse cursor anymore.I am on A12L right now and everything was working perfectly on A12 version.I can see the mouse cursor on the smartphone while casting but I cannot see it on the big screen.Thanks for reading,George.

pipiou211 by Community Member
  • 10 replies
  • 0 kudos

Chromecast won’t link with iphone

We are in a location with no WiFi. I have an iPhone 7 with plenty of data. We bought a chromecast devise, hoping to use it to link our TV to my phone, using the phone’s mobile data (in the absence of WiFi) to stream eg Netflix etc.The chromecast devi...

SueMc by Community Member
  • 8 replies
  • 0 kudos

Bluetooth on Chromecast

Hi! I have a problem with my Chromecast. In order to disconnect my earbuds from my Chromecast I have to restart it, no other way to disconnect them, if I force the disconnection from the "Accessories" tab in Settings, no sound is delivered, but the c...

Maxwell9 by Community Member
  • 5 replies
  • 0 kudos

Resolved! Can’t get connected via wifi to chromecast

Hiive been trouble shooting for ages with my. Chromecast that won’t connect through my wifi. It will work on my wife’s phone but it just keeps telling to check that I am connected through the same network. Any ideas?

Leigh83 by Community Member
  • 4 replies
  • 0 kudos
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