Chromecast not connection to wifi anymore

[Dezi]

Hi,

since yesterday my Chromecast is not able to connect to the WIFI anymore.

I tried all options available, restarting everything from scratch, modem, router, tv, phone, Chromecast.

I did the factory restoring to the Chromecast, set the router first to only 2,4 ghz then only to 5ghz, to both, tried to connect to each separately but its just do not want to connect

I introduced manually the password of the wifi during the set up process 

still nothing,

Any ideea? I am so frustrated that I think i should just forget about the Chromecast     

[Lola]

Having same issues! So sad having something you just can't workout! Hope help is sorted for you soon!

[Dezi · Accepted solution]

I got in touch with the internet provider and seems it was a problem from the settings and the activation of the parental control function on the network. 

[Jeran]

Hey there,

Did you have any more questions or need any additional help?

Thank you,
Jeran
 

[Lola]

Thank you I got it sorted. Thank you  everyone 😁

[Jeran]

Hey there,

Did you have any more questions or need any additional help? If not, I'll go ahead and lock up this thread in 24 hours.

Just checking up,
Jeran
 

[Jeran]

Hey there!

We haven't heard back from Dezi, and it's been a few days, so I'm locking the thread. As always, feel free to make a new thread if you have any more questions or concerns.

Have a good one!

Best regards,
Jeran