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Share Your Voice! Help Us Improve the Google Community Experience

Hi everyone, We're reaching out from the Google User Experience Research team because your feedback is incredibly important as we work to enhance your community experience! We're currently making improvements to Google’s online Communities to ensure ...

Stefanie by • PE Program Manager
  • 3049 Views
  • 16 replies
  • 3 kudos

Chromecast screen

Hi All I have set up the dongle with my TV. I have large white letters going across the top of the screen that I can not get rid off HDMI Google Chrome.Any assistance welcomeThank you

ylsnanny by • Community Member
  • 503 Views
  • 1 replies
  • 0 kudos

Unable to control TV with my Chromecast with google tv remote

I recently purchased a Chromecast with Google TV 4K version and set it up with my LG LED TV. Previously I had an Amazon Firestick HD and the remote worked flawlessly with the TV too, as in I was able to turn off the TV, control the volume etc with th...

NikhilG12 by • Community Member
  • 747 Views
  • 1 replies
  • 1 kudos

Chromecast 4k 21:9 support

I just bought a Chromecast with Google TV (4k) and plugged it into my Dell 38 inch curved monitor which has a 21:9 aspect ratio. After getting everything set up, I realized the Chromecast only supports up to 1080p on 21:9 screens and I'm not able to ...

obmason by • Community Member
  • 1794 Views
  • 1 replies
  • 2 kudos

Chromecast google tv android remote

When my Chromecast is connected to the Wi-Fi network, I can control it using my Android smartphone just like the physical control.However, when connecting to my router's ethernet, the phone's Android virtual control no longer works.What can be done?M...

Can't find Reboot

Hi, i can't seem to find REBOOT in the settings in Google home.

moford by • Community Member
  • 582 Views
  • 1 replies
  • 0 kudos

Google Chromcast randomly reboots when watching Netflix

My Google chromcast is randomly rebooting when watching Netflix or Disney+. I tried all possible methods on my end: factory reset, charging cable replacement, TV HDMI port check. This is only happening when watching Netflix or Disney+. Works well wit...

bjkhisdl by • Community Member
  • 565 Views
  • 1 replies
  • 0 kudos

YouTube not loading

I've had chromecast for around 12 months, since yesterday i can't load YouTube & takes around 10 to 15 seconds to load other apps, what's gone wrong ?

moford by • Community Member
  • 578 Views
  • 1 replies
  • 0 kudos

Remove Died after draining up all batteries

I have two Chromecast, had have them for years, now the first one's remote control just died. It was draining up batteries and heating up for the past few weeks, now it completed died, it doesn't even flash the light for me to try the methods describ...

eumarcelo by • Community Member
  • 2573 Views
  • 13 replies
  • 0 kudos

Technical issues with CC Google tv 4k

Hi. Just installed new CC Google tv 4k and saw different problems. 1. I'm setting menu had no option for 4k. Also the Hdr and Dts not supported. 2. Can't activate "install from unknown sources" because the white highlighted stripe (that moves up-down...

leonj236 by • Community Member
  • 640 Views
  • 1 replies
  • 0 kudos

Google remote wont work

All of a sudden my Chromecast remote stopped working. I tried changing the batteries amd it still didn't work. Then I tried a factory reset (removing the batteries, waiting five minutes and reinserting the batteries while holding the home button) but...

sgonzo5 by • Community Member
  • 819 Views
  • 3 replies
  • 0 kudos
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