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Troubleshoot an issue with Google Cast on VIZIO TVs

Hello,There is a known issue with the Google Cast feature on certain VIZIO TV models from 2016-2020. We are actively working to roll out a fix on all affected TVs in early May, with no action required from you.In the coming days, all impacted users c...

Need help with setup? Troubleshoot common Chromecast problems

Here are some steps I recommend to resolve issues during the setup of your Chromecast.Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ensures your phone or tablet does not try to use mob...

David_K by • Diamond Product Expert
  • 25725 Views
  • 0 replies
  • 11 kudos

Chrome cast drop out

My chrome cast drops out after about 2 hourswhen I try to reconnect it is not available for about 5 minutes.when I do reconnect it then drops out about every 15 minutes.if I disconnect it and wait about an hour it will reconnect again and be ok for a...

eaw62 by • Community Member
  • 424 Views
  • 1 replies
  • 0 kudos

Expanding Chromecast storage

I've had a good look through the previous posts already but can't find the answer I'm looking for.I have a hub and connected it inline with the CCwGTV. It powers on as expected. I've inserted the flash drive, and it's found it, and asked to reformat ...

LedFlava by • Community Member
  • 1128 Views
  • 3 replies
  • 0 kudos

Chromecast with Google TV (4K) cuts out

I purchased a new Chromecast with Google TV (4K) on the weekend and set it up with my LG TV. I signed in, downloaded the apps and signed into the accounts. But it keeps cutting out to a black screen – it does so for 1-2 seconds every 10-15 seconds. A...

Iptv not working on chromecast

Iptv smarters and more apps are not working properly on the chromecast. Subtitle are gone or can't be put in the right language. Sometimes impossible to play a movie. Or only audio and nothing to see. Etc. Every app has his own problems. When I use a...

Geli by • Community Member
  • 1807 Views
  • 0 replies
  • 0 kudos

Can't install apps on internal or external storage

CCWGTV 4k is having problems with the attached (via a usb-c hub) storage.It's a 128gb SanDisk microSD card. Was able to format it, and transfer all the non-system apps to it from internal storage; they still work.But, I can't install anything else! A...

lonndog by • Community Member
  • 1032 Views
  • 2 replies
  • 0 kudos

Chromecast 4k turns off. How do you turn it on again?

I get that the Chromecast has a never turn off option that doesn't work and Google knows about it and is apparently refusing to fix it. Is there no other way to turn the Chromecast back on other than physically unplugging it and plugging it back in?T...

Jcepeda00 by • Community Member
  • 913 Views
  • 4 replies
  • 0 kudos

Define IR profile manually for chromecast remote ?

Hi, I just bought a chromecast HD to replace an Amazon Firestick and the quality is amazing.I have a problem : I would like to use the remote as I used to do it with the Firestick to turn on/off the TV, control de volume etc..The Chromecast is not ab...

Michel2 by • Community Member
  • 2472 Views
  • 3 replies
  • 0 kudos

Chromecast couldn't pair bluetooth speaker

Hi, I'm having a problem connecting my bluetooth speaker to my Chromecast with Google TV since an update this year.I'm trying to connect the speaker and it says "coudn't pair".I made sure my audio speaker is working properly with other devices and al...

stavpardo by • Community Member
  • 483 Views
  • 1 replies
  • 1 kudos

Redeem youtube premium

HiI bought google chromecast with google tv.I didn’t redeem the 3 months youtube premium offer directly, and now I couldn’t find it to activate it

R8Khalid by • Community Member
  • 512 Views
  • 1 replies
  • 0 kudos
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