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Chromecast refuses to connect to wifi

Serendipity7
Community Member

So, it just keeps telling me it can't see Wi-Fi but it was fine yesterday,could anybody help? 

9 REPLIES 9

futuraprime
Community Member

I've got exactly the same problem—previously working Chromecast just stopped working yesterday. From looking around the internet, it seems like a recent update might have caused compatibility problems with TP-Link range extenders—do you have one of those?

HOCPaddler
Community Member

I'm having same issue, was fine yesterday, gone today. Apparently casting from laptop is no longer supported but that happened over a year ago and everything was fine til now. 

 

Serendipity7
Community Member

Hello there, bizarrely I fixed it by Simply removing Chromecast from its USB socket for a few minutes!!!

Nope, no idea but I hope this helps. 

Jeran
Community Specialist
Community Specialist

Hey there everyone,

I'm just checking up on this thread, I'm glad to see that Serendipity7 was able to resolve their issue! Does anyone have any more questions or need any additional help? 

Best regards,
Jeran

JenniferV
Community Specialist
Community Specialist

Hey folks,

 

Serendipity7, woohoo! Happy to hear that this has been sorted out and thanks for sharing your resolution in the Community — it's a big help! Give us a shout if something comes up, you know where to find us.

 

Thanks for lending a hand, Jeran.

 

futuraprime and HOCPaddler, we hope that helps but, if you're still having trouble, please reboot your Wi-Fi router and factory reset your Chromecast device. 

 

Regards,

Jennifer

Unfortunately, no help at all. We’ve reset the router and factory-reset the Chromecast to no avail. It seems like it’s just dead.

JenniferV
Community Specialist
Community Specialist

Hello futuraprime,

 

Thanks for getting back to us. Could you please try to connect your Chromecast to a mobile hotspot so we can isolate the issue? Also, try to manually connect the Chromecast to the Chromecast SSID. Here's how: go to the phone’s Settings > Open WiFi and connect to the Chromecast SSID (Example: Chromecast1234, Living Room TV, Bedroom TV, etc.) > Go to the Google Home app and try to set it up again.

 

Thanks,

Jennifer

Jeran
Community Specialist
Community Specialist

Hey there everyone,

Does anyone have any more questions or need any additional help? 

Thank you,
Jeran

Jeran
Community Specialist
Community Specialist

Hey Serendipity7,

Do you have any more questions that we can address? If not, I'll go ahead and lock up this thread in 24 hours.

Just checking up,
Jeran